Project Officer-Citizen Voice and Action

Qualifications

• University degree and/or in Social Science, Law, Social Work, Development Studies, Education, Public Administration or any relevant field.
  
• Post Graduate Qualification in Human Rights, Project Planning & Management, Development Studies or law from a recognized institution is an added advantage.
  
• Experience of and commitment to working through systems of community participation and accountability.
  
• At least three (3) years’ experience working with communities Facilitating development.
  
• Experience working with local government and community structures is an added advantage.
  

1. Project Implementation and Community Engagement

• Lead the rollout of Citizen Voice and Action (CVA) processes including community mobilization, service monitoring, social audits, and community scorecards.
  

• Facilitate CVA training sessions for community groups, service providers, local leaders, faith leaders, youth, and district-level stakeholders.
  

• Support communities to develop Community Action Plans (CAPs) and follow up on implementation progress.
  

• Strengthen community-based structures such as CVA Working Groups, Child Well-being Committees, and citizen groups.
  

• Promote inclusion of women, PWDs, youth, and marginalized households in CVA processes.
  

2. Mobilization of Community, local organizations, local government, and Private sector for effective project implementation.

• Innovatively support communities including Child Ambassadors (CA) households to participate in sector interventions
  

• Mobilize Households into household clusters and other institutions for integrated programs and effective program delivery
  

• Sensitize Communities to own project interventions through shared-roles for attainment of sustainability.
  

• Develop and implement a sustainability plan together with key stakeholders
  

3. Stakeholder Coordination and Advocacy

• Strengthen coordination with district and sub-county leadership to enhance responsiveness to community priorities.
  

• Facilitate interface meetings, joint supervisions, and advocacy dialogues between citizens and service providers.
  

• Support integration of community identified priorities into local government plans and budgets.
  

4. Monitoring, Evaluation, and Reporting

• Conduct routine monitoring of CVA activities and ensure quality standards are maintained.
  

• Collect data for tracking service improvements, community actions, policy influence, and participation of vulnerable groups.
  

• Document success stories, case studies, lessons learned, and change pathways.
  

5. Capacity Building

• Build capacity of community facilitators, local structures, volunteers, and sector partners on: - Social accountability; Citizen participation; Advocacy and negotiation; and Budget transparency and public expenditure tracking.
  

• Mentor community groups to independently conduct monitoring and advocacy processes.
  

6. Accountability, Safeguarding, and Compliance

• Ensure CVA implementation aligns with organizational policies, donor regulations, safeguarding standards, and Do No Harm principles.
  

• Promote integration of child protection, gender equality, disability inclusion, and social inclusion across CVA activities.
  

• Uphold strong community feedback and accountability mechanisms.
  

7. Compliance to performance standards and management.

• Integrate/Collaborate with other sector project officers/APC/Cluster Meal officers/SPOs for efficient programme delivery
  

• Ensure pro-active and strategic engagements with different structures at community, sub-county and district level for quality delivery of project models
  

• Project financial and asset resources are managed and used in line with policy guidelines.