Retail + 2 more
Description
We are looking for a results-driven and people-focused Branch Manager to join our team and lead sales operations at our Nakuru branch.
Key Responsibilities:
- Lead and motivate the sales team to achieve monthly and annual sales targets.
- Develop and implement strategies to drive sales, revenue, and customer growth.
- Monitor daily sales performance and provide regular reports and insights.
- Coach, train and support sales representatives to improve performance.
- Manage customer relationships and ensure a high standard of customer service.
- Monitor stock availability and coordinate with relevant teams to support sales.
- Identify market opportunities and keep track of competitor activities.
- Handle customer concerns and support the team in resolving escalated issues.
- Ensure adherence to company policies, sales procedures, and operational standards.
- Work closely with management to achieve branch and company objectives.
Requirements:
- Diploma or Degree in Sales, Marketing, Business Administration or a related field.
- 3+ years of proven experience in sales, preferably in retail (home appliances/electronics) or a similar fast-paced environment.
- Previous experience managing or supervising a sales team.
- Strong leadership, communication, negotiation and customer service skills.
- Demonstrated ability to work with and achieve sales targets.
- Strong analytical and reporting skills.
- Ability to work independently while collaborating effectively with the wider team.
- Must be based in Nakuru.
What We’re Looking For:
We want someone who is ambitious, hands-on, target-driven, and passionate about developing people. If you can turn targets into results while keeping your team motivated and customers happy, we want to hear from you!
How to Apply:
Send your CV to hrkenya@hihomei.com with the subject line “Branch Manager – Nakuru.” Application Deadline: 12th October 2026
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