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Communication/Stakeholder Engagement Specialist

Nile Basin Initiative
Entebbe, Uganda

Salary rangeConfidential | Contract type: Fixed term

You have 9 days left to apply for this job.

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Job Summary

The key purpose of the job is to communicate and engage stakeholders on a regular basis and create awareness about NBI’s activities and buy-in of the cooperation processes. S/he shall employ his/her expertise to effectively communicate results of the basin-wide program implementation as well as benefits of Nile Cooperation to stakeholders to keep them informed, actively engaged and committed to the Nile Cooperation. In addition, collaborate with other functional units of NBI to capture, record, store and disseminate knowledge and knowledge products generated by NBI

Responsibilities

Communication
• Take leadership in the development of an overall NBI Communication and Stakeholder Engagement Strategy
• Create communication plans for handling sensitive issues
• Provide communication expertise in support of all programs
• Develop/author communication contents based on technical documents from implementation of the Basin-Wide Program ensuring accuracy of facts and appropriateness of the level of communication to the relevant target audience;
• Oversee the design, layout, edit and printing of communication materials. This may include collecting visual materials, establishing a databank of photos for SAPs and interviewing for case studies on investment projects.
• Ensure copyright laws are adhered to in the production of any documentation.
• Coordinate the use of approved promotional displays; maintain an inventory of up-to-date display promotion material.
• Maintain up to date database of target audience and communication products generated by Nile Sec;
• Organize and oversee the Executive Director’s media and public relations communication;
• Assist with the management of the NBI Secretariat’s Internet web site.
• Ensure that Nile Sec communication products are disseminated timely to the target audience;
• Ensure that where necessary, publicity materials are translated into different Basin languages as appropriate.
Media Relations & Publicity:
• Front line officer to receive Media inquiries. Determine appropriate action, deal with request and do follow-up if necessary.
• Ensure that requests from Media Experts and Speakers are responded to timely;
• Establish and maintain networks with media contacts including establishing early contact with them for NBI events that will seek media coverage.
• Write, edit, format and distribute Press Releases in a format that will increase press coverage (should include photos as well as written script).
• Initiate, in consultation with internal contacts, positive publicity opportunities that may include interviews, features, photographs and news coverage.
• Ensure accurate and sensitive release of material for publication.
• Accommodate and coordinate media requests for interviews, photographs, articles from NBI
• Develop and maintain a comprehensive database of media contacts in Nile Basin countries.
• Develop and maintain a comprehensive database of other stakeholders, from a communication perspective, notably political decision – makers and opinion – formers, environment and other non – governmental organizations (NGOs) etc.
• Oversee and support regular media monitoring – the daily tracking of media coverage of the Nile Basin Initiative
• Pursue proactive media outreach, in particular: helping to build relations between the NBI Secretariat, print and electronic media in the Nile Basin.
Publications:
• Coordinate and design promotional materials intended for public consumption including brochures, posters, and programs leaflets.
• In consultation with internal client, determine target audience for publications.
• Develop appropriate graphic and messaging for relevant publication/communication products;
• Ensure logo guidelines are adhered to.
• Support Procurement unit in the evaluation of quotes for printing work.
• Coordinate and manage printing of materials in close consultation with the procurement unit.
• Coordinate and contribute substantially to the production of a quarterly Nile Basin newsletter.
Events
• Plan, coordinate, organize for and implement plans to provide communication support to all Nile Sec events e.g. COM-meetings and Projects Launches. NBI -Wide events, Nile Basin Development Forum, Media Receptions etc.,
• Assist with other special events with the objective of promoting the image of NBI.
• Consult and guide internal contacts in organizing their own special events.
Stakeholder engagement
• Ensure that up to date stakeholder database is maintained at the Nile Sec;
• Oversee and support engagement of stakeholders in support of the implementation of the Basin Wide Program;
• Conduct stakeholder opinion & awareness surveys and draw lessons and recommendations for future actions.
Job Complexity: The Jobholder deals with a wide range of publics (internal and external) with diverse needs, whose needs s/he is required to satisfy continuously. S/he is responsible for ensuring the cooperation has interactive social media platforms, and producing corporate products in a timely manner which can face delays as they require input from all NBI centres.
Creativity, Innovation & Problem Solving: The job requires the holder to think in terms of language used, format and communication channels, accuracy of information to avoid miscommunication and produce attractive communications to reach out to the various stakeholders and ensure product visibility.
Consequences of Error: The jobholder’s work requires careful handling of communication messages to various audiences as communication errors could lead to serious adverse effects.
Leadership & Human Capital Development: The jobholder is responsible for communicating messages on various issues to a wide range of audiences. S/he coaches and trains young professionals, supervises consultants on Water Basin public relations and communications related matters. S/he advises senior management on Communication issues including crisis management, public speaking, presentations.
Service Delivery & Customer Focus:   The jobholder must ensure that all communication to stakeholders is of high quality in terms of content and outlook in order to give a good image of NBI.
Information Resources: The jobholder is responsible for storing all communication products developed and disseminated in soft and hard copy. S/he handles diverse information about the organisation; some of which is confidential in nature
Financial & Physical Resources: The jobholder plans and budgets for communication activities and products to be implemented within the budgetary provisions. S/he is responsible for computer, laptop, telephone, camera, hard disks and files to store communication materials.
Dexterity: The jobholder requires hand/eye coordination in terms of key board skills, creative writing, editing and proof reading.
Mental/Sensory Demand: The jobholder expends mental and sensory efforts in writing reports, editing, proofreading documents for accuracy, and to ensure the organization has a positive image to its stakeholders.
Physical Exertion: The jobholder position does not have a lot of physical exertion except in few cases when carrying communication and visibility material.

Job Requirements

Required education: Post-graduate education
Required relevant work experience: 7 years
Required languages: English (Spoken: fluent | Written: fluent)
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