Assistant Stocks and Credit Manager

Knowledge, Skills and Experience Required

• Must possess a Degree in Business Administration, Commerce or an equivalent qualification.
  
• Must have CPA Part II or above.
  
• Must have a minimum of three (3) years’ experience in a busy FMCG environment.
  
• Must have at least three (3) years’ experience working with ERP systems; knowledge of Syspro will be an added advantage.
  
• Must possess advanced Microsoft Excel skills.
  
• Must have excellent oral and written communication skills.
  
• A Master’s Degree in Business Management will be an added advantage
  

Main Roles and Responsibilities

Credit Control and Debt Management

• Support the implementation and enforcement of the Company’s Credit Policy.
  
• Monitor customer accounts and prepare periodic statements for review.
  
• Conduct creditworthiness assessments for new credit applicants.
  
• Ensure timely collection and allocation of customer payments.
  
• Reconcile customer accounts and follow up on overdue balances.
  

Sales Administration

• Create and process sales documents and customer orders.
  
• Generate sales and revenue reports.
  
• Acknowledge customer purchase orders.
  
• Maintain accurate customer records and account information.
  
• Coordinate communication between customers and the sales team regarding orders and deliveries.
  

Stock and Distribution Management

• Coordinate product allocation based on customer orders and forecasts.
  
• Monitor stock movements and mobile warehouse reconciliations.
  
• Manage market returns and ensure accurate stock records.
  
• Support management of crates and cans to ensure minimal losses.
  
• Verify deliveries to customers and ensure accountability in the distribution process.
  

Logistics Coordination

• Coordinate transportation and delivery of products to customers.
  
• Liaise with transporters and internal departments to ensure timely deliveries.
  
• Monitor transporter performance and maintain accurate transport records.
  

Reporting and Customer Service

• Prepare accurate weekly and monthly sales and credit reports.
  
• Receive and coordinate resolution of customer complaints and feedback.
  
• Maintain high standards of customer service and brand representation.
  
• Provide management with timely and accurate operational reports.