Associate, Back Office (Machakos)

Academic Qualifications:

Bachelor’s degree in business, Banking or related field.

Work Experience.

At least one (1) year relevant experience in a similar role in a similar sized organization.

Skills & Attributes

• Planning & Organizational skills
  
• Analytical skills and attention to detail
  
• Strong oral and written communication skills
  
• Interpersonal skills to manage stakeholders at all levels
  
• Ethics and integrity
  
• Excellent judgment and analytical abilities and impeccable integrity.
  
• Strong commercial awareness and an ability to connect to business goals
  

• Carefully vet and process cheques, ensuring accuracy and completeness.
  
• Scan and correct cheques, notify stakeholders of in-house cheque statuses.
  
• Reconcile outward cheques, ensuring accuracy against reports.
  
• Confirm rates with treasury as needed before processing.
  
• Accurately process DMS instructions within SLA, minimizing errors.
  
• Accurately process salaries and EFTs, reconciling accounts.
  
• Manage standing orders and remittances on time.
  
• Handle direct debit payments efficiently.
  
• Timely and accurate processing of internal transfers
  
• Address customer calls, queries, and complaints efficiently, resolving issues and promoting cross-selling initiatives.