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Published
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140
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Desktop Lunches
Fuzu ExclusiveNakuru, Kenya
Closing: Jun 3, 2022
9 days remainingPublished: May 20, 2022 (5 days ago)
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Collection of cheques as per your allocated list.
Timely Dispatch of invoices and statements at the beginning of the month.
Responsible for proper accounting for cheques and cash collected plus preparing a daily report for then client visited.
Sorting out client’s invoices, statements and credit notes and putting them in envelops for posting and delivery.
Prepare daily collection plan and hand over daily collection report the following morning.
Following-up on client payment date through telephone calls or visitation.
Reconciliation of client accounts in cases of dispute.
Follow-up on clients who are unable to pay and take relevant action plus collection of outstanding dues.
Communicating any clients’ complaints and instructions to the office.
Follow-up on customers who have issued bouncing cheques.
Ensure aging balances does not move categories towards 180days.
Ensure reduction in customer complain related receipt of invoice.
Timely resolution of customer issues and escalation of any issues outside job scope and follow through to ensure closure
Proactively act and follow up on assigned customer requests / complaints to closure and keep customers updated on the status.
Dimensions/KPI’s
Corporate success factors:
Deliver quality service, every day, every time
Adherence to a robust revenue collection policy.
Continuous improvement of processes, procedures and service delivery.
Reduction in debtor’s days.
Key competencies/skills
Enthusiastic and committed approach with a track record of building strong, trust based relationships with colleagues and stakeholders at all levels, including the customer
A sound working knowledge of finance best practices, an awareness of the dynamics of the external environment and its effects on business strategy
Strong management and leadership skills together with excellent communication, influencing, negotiating and engagement skills, with a focus on pleasing the customer
Focus upon the provision of quality services and products as a fundamental element of customer care and retention.
Must be of a highly persuasive with a positive nature
Ability to work as part of a team, as well as independently
Excellent planning and organization skills to meet deadlines and pay attention to detail, with a consulting mindset
Demonstrating financial acumen in all decision making
Must be honest with a high level of integrity, vigilant and of sound judgment
Conversant with computerized accounting software
Required qualifications/experience
Bachelor’s degree in any business related course.
Professional management qualification, in addition to finance qualification e.g. ACCA, CPA, Credit Management.
At least (3) two years in a busy working in a finance or credit control.
Applications submitted via Fuzu have 32% higher chance of getting shortlisted.