Overseeing various operations necessary for resolving client debt repayment and evaluate
the credit situation of a client to identify debtors and credit level.

Overseeing various operations necessary for resolving client debt repayment and evaluate
the credit situation of a client to identify debtors and credit level.

1. Ensure all credit concerns are resolved smoothly.

2. Checking customer's credit situation

3. Dealing with internal queries about payments, ensuring customers pay on time

4. Ensure that debts are paid in a timely manner

5. Chasing all overdue invoices by telephone, email & letter within agreed timescales

6. Maintain accurate records of all follow up

7. Regularly making contact with customers to ensure all relevant debts are managed as necessary

8. Identify changes in payment patterns and propose action to avert indebtedness

9. Ensure that all transactions are compliant with Hospital's policies and regulations

10. Handle disputed bills and negotiate to bring payment within the agreed terms

11. Provide accurate advice on billing queries

12. Respond promptly and completely to both client and internal enquiries

13. Providing ad-hoc reporting as and when requested by management

14. Allocation of bulk payments to individual bills

15. Undertake account reconciliations as required

16. Ensure monthly processing deadlines are met as required

17. Send out monthly client statements/letters as may be agreed from time to time

18. Develop the credit management capability within the practice