Branch Manager – Nyeri Branch

Academic Qualifications

• Bachelor’s degree in business fields of any other related discipline.
  
• Professional Qualifications
  

Experience

• 10 years progressive experience in functional area, 5 years of which should be at a management level.
  
• Auto-industry sales experience is desirable
  

Skills

• Excellent Automotive industry Knowledge on products and services
  
• Demonstrated competence in profit and loss management to maximize financial performance of the branch.
  
• Experience monitoring the marketplace to identify business opportunities.
  
• Demonstrated understanding and application of effective selling strategies and techniques.
  
• Ability to work productively with a wide range of people.
  
• Aptitude in decision-making skills and working with numbers.
  
• Good communication and interpersonal skills.
  
• Aptitude in decision-making skills and working with numbers.
  
• Excellent verbal and written communication skills.
  
• Experience in collecting and analyzing data.
  
• A person of high integrity.
  
• Strong leadership capabilities.
  

• Direct all operational aspects of the branch, including customer service, human resource management, sales, workshop, and parts activities.
  
• Assess local market conditions, identify current and prospective sales opportunities for new vehicles, service and parts and work with the respective teams to close the opportunities.
  
• Work with the Product and Brand Managers to prepare Branch New Vehicle Sales annual budgets.
  
• Work with the Head of Parts to identify potential Parts sub-dealers in the region, where Simba Corp does not have presence.
  
• With guidance from the Heads of Departments, enforce implementation of all functional policies and standard operating procedures at the branch.
  
• Maintain communication between the branch and Head Office by preparing and submitting daily, weekly, and month-end reports (as required) regarding operations and productivity. E.g.– Parts Reports: Sales, lost sales– Service Reports: WIP status, job cards opened.– Sales Reports: sales activity, including pipeline and conversion ratio.
  
• Oversee branch financial management, including WIP management, debt collection/management and payment of suppliers in line with agreed terms.
  
• Certify all accounting documents, including LPOs, petty cash, daily banking, purchase, etc.
  
• Ensure that all departments are properly staffed and directed.
  
• Address employee and customer concerns promptly.
  
• Ensure all branch staff are adequately monitored and appraised as well as input into appraisals of branch management staff.
  
• In liaison with head office, interview potential staff members and ensure training of new hires.
  
• Hold weekly branch management meetings to update on various activities.
  
• Ensure branch departmental meetings are held weekly.
  
• Manage the Branch facilities by closely working with the facilities department to ensure periodic workstation maintenance routines are carried out.
  
• Oversee the security issues of the branch in accordance with the company’s security procedures.
  
• To maintain the health and safety standards within the premises in line with the company and statutory regulations.
  
• To maintain and continuously update the Quality Management System (QMS) in line with ISO9001:2015 requirements.