Closing: May 13, 2024
This position has expiredPublished: May 7, 2024 (12 days ago)
Job Requirements
Education:
Work experience:
Language skills:
Job Summary
Contract Type:
Sign up to view job details.
Requirements
- 1-2 experience in collections or a related field
- Some proficiency in CRM system e.g Hubspot, Zoho, Hudo, Microsoft Office, is an added advantage
- Must have a laptop
- Having a motorbike with an active drivers license is an added advantage
Responsibilities
Requirements
- 1-2 experience in collections or a related field
- Some proficiency in CRM system e.g Hubspot, Zoho, Hudo, Microsoft Office, is an added advantage
- Must have a laptop
- Having a motorbike with an active drivers license is an added advantage
- Contacting debtors: Initiate contact with debtors through various channels to discuss outstanding debts and establish repayment arrangements.
- Negotiating payment plans: Engage in negotiations with debtors to agree on suitable payment plans, taking into consideration their financial circumstances and our company's guidelines.
- Documentation and updates: Maintain accurate and detailed records of all communications and payment agreements with debtors in our database, ensuring timely updates and documentation of progress.
- Achieving targets: Meet or exceed assigned collection targets and objectives, demonstrating strong motivation and determination to maximize commission earnings.
- Providing exceptional service: Deliver a high level of customer service, ensuring debtors feel respected and supported throughout the collections process.
Applications submitted via Fuzu have 32% higher chance of getting shortlisted.