Customer Service & Management Trainer

Minimum Requirements:

• Diploma or Degree in Hospitality Management.
  
• 3-5 years of experience as a Trainer in the hospitality industry; must have experience as a Restaurant Manager.
  
• Experience in an ISO-certified company is an added advantage.
  

Minimum Requirements:

• Diploma or Degree in Hospitality Management.
  
• 3-5 years of experience as a Trainer in the hospitality industry; must have experience as a Restaurant Manager.
  
• Experience in an ISO-certified company is an added advantage.
  

• Design and implement training programs for management and customer service.
  
• Oversee talent management, ensuring equitable development opportunities.
  
• Ensure compliance with organizational policies.
  
• Manage staff productivity.
  
• Conduct training needs analyses and prepare quarterly reports.