Restaurant, hospitality, travel Jobs in Kenya

37

jobs

Barista & Co.

Only on Fuzu

RESTAURANT SUPERVISOR

Nairobi, Kenya

Barista & Co.

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Assistant Head Baker

Nairobi, Kenya

Barista & Co.

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Accountant

Nairobi, Kenya

Barista & Co.

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PASTRY CHEF

Nairobi, Kenya

Leading company in Restaurant, hospitality, travel

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Assistant Hotel General Manager

Mombasa, Kenya

CJ's Restaurant

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Chef

Mombasa, Kenya

CJ's Restaurant

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Chef

Nairobi, Kenya

CJ's Restaurant

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Waiter / Waitress

Mombasa, Kenya

CJ's Restaurant

Only on Fuzu

Waiter / Waitress

Nairobi, Kenya

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Accor Hotels

Chef De Cuisine

Nairobi, Kenya

Only on Fuzu

RESTAURANT SUPERVISOR

Closing: Mar 10, 2024

7 days remaining

Published: Feb 28, 2024 (4 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Salary:

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The role involves overseeing the daily operations of the restaurant to ensure smooth functioning and customer satisfaction


Responsibilities
The role involves overseeing the daily operations of the restaurant to ensure smooth functioning and customer satisfaction


  1. Staff Management: You are responsible for managing the restaurant staff, including servers, hosts, bartenders, and kitchen staff. This involves training, scheduling, and supervising employees to ensure quality service.

  2. Customer Service: Ensuring excellent customer service is crucial. You should handle customer inquiries, complaints, and feedback professionally and promptly to maintain customer satisfaction and loyalty.

  3. Quality Control: Maintaining high standards of food quality, cleanliness, and hygiene throughout the restaurant is essential. You need to ensure that food is prepared and presented according to established recipes and standards.

  4. Inventory Management: Supervisors are often responsible for inventory management, including ordering supplies, monitoring stock levels, and controlling food costs to maximize profitability.

  5. Compliance: Ensuring that the restaurant complies with health and safety regulations, as well as food safety standards, is vital. You should stay informed about relevant laws and regulations and ensure that the restaurant operates within compliance guidelines.

  6. Problem Solving: Handling unexpected issues and solving problems that arise during daily operations is part of the job. This could include addressing staffing issues, resolving conflicts among staff members, or dealing with equipment malfunctions.

  7. Promotion and Marketing: Working with the management team to develop and implement marketing strategies to attract customers and increase sales. This could involve organizing special events, promotions, or collaborating with local businesses for cross-promotion.

  8. Leadership: As a supervisor, you are expected to lead by example and motivate your team to perform their best. Effective communication, coaching, and providing feedback are essential skills for fostering a positive work environment and encouraging employee growth and development.


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