HR Officer

Qualifications:

• Bachelor's Degree or Diploma in Human Resource Management or a related field
  
• 3 to 4 years of proven HR experience specifically within the hospitality industry
  
• Certified Human Resource Professional (CHRP) certification is an added advantage
  
• Strong communication and interpersonal skills suited for a service environment
  
• Excellent leadership, communication, and problem-solving skills
  
• Ability to work effectively in a high-pressure, fast-paced setting
  
• Sound knowledge of the Kenyan Employment Act
  

• Oversee end-to-end HR operations including onboarding & orientation for new hires, contracts, payroll coordination, leave management, and employee records
  
• Ensure accurate maintenance of personnel files in compliance with Kenya Employment Act, 2007 and Data Protection Act, 2019
  
• Assisting with staff training and performance management cycles
  
• Assist with recruitment (job postings, screening, interview scheduling)
  
• Act as the primary point of contact for employee relations, grievance handling, and disciplinary processes
  
• Handle disciplinary hearings, terminations, and dispute resolution professionally
  
• Coordinate training programs
  
• Oversee payroll processing, ensuring accuracy and compliance with legal regulations
  
• Conduct regular audits of HR practices to ensure compliance and identify areas for improvement