Human Resources Generalist (Nairobi)

Requirements

• Strong interpersonal and communication skills
  
• Conflict resolution and problem-solving ability
  
• High level of integrity and confidentiality
  
• Organizational and time management skills
  
• Ability to manage a diverse, mobile workforce
  
• Ability to multitask and work under pressure
  
• Bachelor’s Degree in Human Resource Management or related field
  
• CHRP-K certification (or progress toward certification)
  
• Knowledge of Kenyan labour laws and HR best practices
  
• 2–5 years of HR experience
  
• Fluent in spoken and written English and Kiswahili
  

Performance Management

• Support implementation of performance appraisal processes.
  
• Track employee performance and development plans
  
• Advise managers on performance issues
  
• Support employee performance planning, monitoring, and appraisal through training, coaching, and corrective discipline.
  
• Scheduling management conferences with employees; hearing and resolving employee grievances; counselling employees and supervisors.
  
• Maintain Human Resource staff job results by counselling and disciplining employees; planning, monitoring, and appraising job results
  
• Ensure confirmation evaluations are executed by line managers based on targets in the 30-60-90-day plan.
  

Employee Relations

• Address employee concerns and grievances
  
• Support disciplinary processes (warnings, suspensions, terminations)
  
• Promote a positive workplace culture
  

HR Administration

• Manage employees' records on performance reviews, disciplinary processes and terminations.
  
• In liaison with the operations manager – Track all temporary staff engaged
  
• Administer staff personal information through HR Information System
  

Industrial and Employee Relations Management:

• Offer sound advice to management on all HR Issues to enable it make informed decisions
  
• Interpret for and enforce compliance of statutory and legal requirements as well as Company HR policies both to the employees and the management
  
• Facilitate the formulation and review of all relevant HR policies in line with the Kenyan labour laws.
  
• Maintain good industrial relations by promptly managing staff grievances and disciplinary matters.
  
• Facilitate consultation or negotiations with government and relevant stakeholders such as FKE and the Labour Office to ensure flow of relevant information and maintenance of harmonious working relationships.
  
• In liaison with company lawyer(s), handle all staff legal issues
  

Training & Development

• Liaise with Line Managers to identify and assess training needs
  
• Coordinate staff training programs
  
• Monitor employee development initiatives
  
• Recommend appropriate training & development programmes aimed at building staff capacity to achieve desired performance levels.
  
• Onboarding of interns and new employees, ensuring that each has a 30-60-90 plan upon which confirmation is based.
  

Compliance & Policy Implementation

• Ensure compliance with Kenyan labour laws
  
• Implement and enforce HR policies and procedures
  
• Keep up to date with legal and regulatory changes