Human Resources (HR) / Employee Relations Specialist

Required qualifications:

Education:

• High school diploma or GED is required.
  
• Associate degree in Human Resources, Organizational Development, Business, or a related discipline is strongly preferred.
  

Experience:

• At least two (2) years of experience in at least two or more HR functions (e.g., staffing, performance management, employee relations, benefits, onboarding, compliance, training, or payroll).
  
• Two (2) years of administrative experience, including document control and record-keeping.
  
• One (1) year of experience working with a multi-national workforce with diverse cultural backgrounds.
  
• Experience working in a fast-paced environment with competing deadlines and rapidly changing priorities.
  
• Proven ability to provide excellent customer service and to address employee needs effectively.
  
• Strong organizational skills, with the ability to multi-task, meet deadlines, prioritize tasks, and handle multiple projects simultaneously.
  
• Strong critical thinking, report development, and problem-solving skills with proven attention to detail and accuracy.
  

Job Responsibilities:

Provide technical and administrative support for employee lifecycle processes, including:

• New hire actions
  
• Transfers
  
• Promotions
  
• Terminations
  
• Demobilizations
  
• Process and maintain personnel action forms and employee records within the HR Information System (HRIS).
  
• Ensure employee data is accurate, complete, and updated in a timely manner.
  
• Create, organize, and maintain personnel files in accordance with company policies, legal requirements, and audit standards.
  
• Support HR documentation, reporting, and recordkeeping requirements.
  
• Ensure confidentiality and security of sensitive employee information.
  
• Provide guidance regarding company procedures, workplace expectations, and conflict resolution processes.
  

Assist with employee relations investigations by:

• Promote a positive workplace culture focused on respect, teamwork, and professionalism.
  
• Support workforce planning activities and organizational staffing needs.
  
• Maintain knowledge of HR policies and communicate requirements clearly to an international workforce.
  
• Schedule and coordinate employee training programs.
  
• Develop and monitor HR metrics.
  
• Prepare reports, presentations, and communication materials for employee programs and initiatives.
  
• Identify opportunities to improve HR processes, workflows, and operational efficiency.
  
• Support implantation of HR process improvements in coordination with leadership and stakeholders.
  
• Assist with special projects and other HR initiatives assigned by the HR manager or leadership team.
  
• Perform other job-related duties as assigned that are consistent with the nature and level of the position.