Marina Manager

Job Responsibilities:

• Manage the daily operations of the marina, ensuring safe, efficient, and customer focused services.
  
• Direct and coordinate marina activities, including boating, equipment rental, vessel storage, docking operations, and facility management.
  
• Develop, implement, and oversee marina programs that promote recreational boating, boating safety, and customer engagement.
  
• Serve as an instructor and trainer in small craft handling for both sail and power vessels.
  
• Conduct sailing instruction and coordinate advanced boating education programs for patrons and staff.
  
• Ensure compliance with all MWR policies, boating regulations, environmental requirements, and safety standards.
  
• Monitor the inspection, maintenance, repair, and operational readiness of marina facilities, docks, equipment, and small craft.
  
• Coordinate preventive maintenance scheduled for marina equipment and vessel fleets.
  
• Supervise marina personnel, including recruiting, hiring, scheduling, training, mentoring, and evaluating staff performance.
  
• Provide leadership that promotes teamwork, accountability, and exceptional customer service.
  
• Respond to customer inquiries, resolve concerns, and ensure a positive customer experience.
  
• Develop and maintain emergency response procedures and ensure staff are trained to respond effectively to accidents and emergencies.
  
• Promote safe boating practices through educational programs, inspections, and routine safety briefings.
  
• Ensure marina facilities remain clean, organized, secure, and operational.
  
• Perform other job-related duties as assigned that are consistent with the nature and level of the position.
  

Required Qualifications:

• High school diploma or equivalent required; associate’s or bachelor’s degree in Recreation Management, Marina Operations, Business Administration, or a related field.
  
• Minimum of (5) years of responsible experience managing or supervising marina operations, preferably within U.S. Navy MWR programs.
  
• Current certification, or ability to obtain certification as:
  • Instructor/Trainer in Small Craft Handling
    
  • Basic Sailing Instructor
    
• Current CPR, AED, and First Aid certifications.
  
• Demonstrated leadership and supervisory experience in a customer focused environment.
  
• Strong interpersonal, communication, and customer service skills.
  
• Must be in possession of a valid passport and be able to travel internationally.
  
• Passport must be valid for a minimum of one (1) year or more at the time of hiring.
  
• Ability to obtain country-specific visas per the U.S. Department of State Foreign Clearance Guide.
  
• Ability to successfully pass contract medical requirements and maintain compliance throughout the duration of deployment.
  
• Must be able to obtain and maintain facility credentials/authorization.
  
• Employees must read, speak, and comprehend English to the extent that they can perform the contract requirements and comply with installation emergency procedures.