Sales & Ops Manager - Partners

Requirements

• At least 5 years’ management experience in sales and account management, preferably in telecommunications, retail, or IT.
  

• Experience and an existing network in the mobile phone merchant industry in Kenya.
  

• Strong sales and marketing skills with a proven focus on closing deals and driving revenue through indirect channels.
  

• Data-savvy — comfortable building your own reports, tracking partner metrics, and making data-driven decisions.
  

• High ownership and follow-through; you proactively close loops and do not wait to be chased.
  

• Outcome-driven with an action bias — comfortable moving fast and iterating in an early-stage environment.
  

• Strong project management skills with ruthless prioritisation — able to manage multiple partners, teams, and initiatives simultaneously.
  

• Proficiency with Microsoft Office (Word, Excel, PowerPoint) and/or Google Suite.
  

• Alignment with MoPhones’ mission of expanding access to affordable technology across Africa.
  

• Conduct a full audit of existing partner relationships — identify top performers, at-risk accounts, and gaps in onboarding or training.
  

• Establish yourself as the main point of contact for all merchant partners; resolve any outstanding issues and set clear communication cadences.
  

• Work with the Director of Operations to design and roll out a scalable partner onboarding and training framework for sales staff at merchant shops.