Service Technician II

Required Qualifications & Experience

• Diploma or Degree in Automotive Engineering, Electrical Engineering, Mechatronics, or a related field (or equivalent practical experience).
  
• Minimum of 2 years’ hands-on experience working on commercial vehicles (buses, trucks, cars, or industrial EVs).
  
• Strong understanding of vehicle systems. Experience with electric vehicle (EV) systems is an added advantage.
  
• Proven experience performing independent servicing, diagnostics, and repairs.
  
• Familiarity with high-voltage vehicle systems and safe working practices.
  

Skills & Attitude

• Self-driven, disciplined, and safety-conscious
  
• Willing to learn new systems and technologies
  
• Comfortable with physical, hands-on work in workshop and field environments
  
• Flexible to work shifts, weekends, or extended hours when required
  
• Strong sense of ownership and accountability
  

• Independently perform preventive maintenance and corrective repairs on electric buses
  
• Diagnose and rectify common EV, electrical, and mechanical faults
  
• Conduct fault-finding and basic diagnostics on:
  • Battery packs
    
  • Electric motors and inverters
    
  • Charging systems
    
  • Vehicle control systems
    
• Accurately interpret wiring diagrams, fault codes, and service documentation
  
• Use diagnostic tools and software to identify and resolve issues
  
• Support breakdown recovery, roadside assistance, and field service activities
  
• Record all work carried out, including fault findings, parts used, and corrective actions, in company systems
  
• Escalate complex, recurring, or safety-critical issues to senior technicians and engineering teams
  
• Support and guide Level 1 Service Technicians during service and repair activities
  
• Follow all BasiGo safety procedures, particularly High Voltage (HV) safety standards
  
• Maintain a clean, safe, and organised work environment
  
• Perform any other reasonable duties required to support service operations