Limuru Country Club
Restaurant + 2 more
Description
To supervise daily sports facility operations across assigned sections, ensuring member satisfaction, facility
5) Safety and Facility Compliance.
safety and smooth day-to-day sports activities.
Key Responsibilities
1) Sports Facility Operations.
• Supervise the day-to-day operations of assigned sports sections, including squash,
swimming, cricket, bowling and other designated facilities.
• Ensure assigned facilities are clean, orderly, accessible and ready for use.
• Monitor facility conditions and ensure routine operational requirements are addressed.
• Coordinate with relevant staff to maintain required service standards.
2) Facility Bookings and Member Access.
• Coordinate facility bookings, reservations and member access in accordance with established
procedures.
• Verify scheduled bookings and ensure facilities are available at the required times.
• Manage routine access or scheduling issues and refer matters beyond delegated authority to
the Assistant Manager.
• Maintain accurate records of bookings and facility utilization.
3) Attendant Supervision and Work Performance.
• Allocate daily duties to Section Attendants and monitor completion.
• Supervise attendance, deployment, productivity and conduct of assigned staff.
• Provide day-to-day guidance on work procedures, facility standards and equipment use.
• Identify performance issues and report significant or persistent matters to the Assistant
Manager.
• Promote teamwork, discipline and adherence to established work schedules.
4) Member Service and Feedback.
• Respond to routine member requests and enquiries relating to assigned sports facilities.
• Receive and appropriately handle member feedback and complaints.
• Resolve routine service issues within delegated authority and escalate unresolved matters
promptly.
• Promote courteous, professional and responsive service to members and guests.5) Safety and Facility Compliance.
• Conduct regular checks of assigned sports facilities to identify hazards and unsafe conditions.
• Ensure established sports safety, Club and facility-use requirements are observed.
• Ensure identified hazards are addressed or reported promptly.
• Report accidents, incidents and significant safety concerns to the Assistant Manager.
• Monitor appropriate availability and use of safety and first-aid provisions within assigned
areas.
6) Equipment and Facility Maintenance.
• Monitor the condition and availability of sports equipment and facility fittings.
• Ensure equipment is properly used, stored and safeguarded.
• Report maintenance requirements, damaged equipment and facility defects promptly.
• Coordinate routine maintenance requirements with Facilities and Maintenance and other
relevant departments.
7) Sports Events and Activities.
• Support the preparation and delivery of tournaments, competitions, leagues and other sports
activities.
• Prepare assigned facilities and equipment for scheduled events.
• Coordinate with event officials, participants and relevant Club staff as required.
• Restore assigned facilities and equipment following events and activities.
8) Records and Reporting.
• Maintain accurate records of facility usage, bookings, incidents, equipment condition and
maintenance requirements.
• Prepare routine activity and operational reports for the Assistant Manager.
• Report facility problems, safety concerns, member complaints and other significant
operational issues promptly.
• Maintain confidentiality of member and Club information.Start hiring with Fuzu
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