DHL Kenya
Transportation + 2 more
Description
Skills/Qualifications
- Typing skills (at least 50wpm preferable)
- Telephone skills (excellent)
- Conflict resolution skills
- communication skills
- Negotiation and interpersonal skills (excellent)
- Sound customer relationship experience
- Strong understanding of customer service and operations
- Mental alertness
- Assertiveness
- Geographical knowledge
- Previous experience in Retail Points of Sales, Sales or Customer Services
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