Training Officer

Skills and Experience

• At least 2 years’ experience in training, facilitation, or sales enablement roles
  
• Strong presentation and facilitation skills
  
• Ability to translate complex product or process information into simple, practical training
  
• Excellent communication skills (verbal and written)
  
• Willingness to travel for field-based training.
  
• Experience in field-based commercial operations roles
  
• Experience in the renewable energy or cookstove sector.
  
• Familiarity with adult learning principles and training methodologies
  
• Data-driven mindset with ability to assess training impact
  
• Proficient in LMS tools
  

• Design and deliver onboarding and refresher training for commercial and field teams
  
• Develop training materials, including presentations, job aids, and assessments
  
• Train teams on product features, sales processes, customer engagement, and compliance requirements
  
• Work closely with Product, Commercial, and Operations teams to translate updates into training content
  
• Conduct field visits to observe performance, identify skill gaps, and provide coaching
  
• Track training effectiveness through assessments, feedback, and performance indicators
  
• Maintain training records and report on training coverage and outcomes
  
• Support rollout of new products, features, or process changes through structured training.