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Hilton Hotels & ResortsProfession (Restaurant, hospitality, travel)
Industry (General management, leadership)
Seniority (General management, leadership, Restaurant, hospitality, travel)
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Hilton Hotels & Resorts
Restaurant + 2 more
Description
Requirements:
- Proven experience as a General Manager in a full-service hotel environment
- Passion for delivering memorable guest experiences that reflect the brand promise
- A track record of driving innovative commercial growth, ideally with emerging or developing markets
- Strong business acumen in budget management, revenue forecasting, and strategic planning
- Experience operating in emerging markets, driving performance in predominantly domestic markets while developing local teams
- Highly visible leadership style that builds strong teams, partnerships, and networks
- Strong owner and stakeholder management, building trusted relationships
- Experience leading hotel openings, conversions, or repositioning initiatives is preferred
- Ability to establish and position a hotel as a leading market player
- Resilience, sound judgment, and the ability to balance strategic vision with operational execution
- Degree or diploma in Hotel Management or equivalent
- Fluency in English (spoken and written)
Responsibilities
- Lead with DoubleTree’s commitment to dependable hospitality: Oversee all hotel operations to deliver warm, attentive, and thoughtful service—ensuring every guest experience is seamless, consistent, and reflective of the brand’s high standards
- Drive performance and profitability: Manage revenue, budgets, and cost controls to achieve financial targets while balancing operational efficiency with innovative guest experiences
- Oversee property priorities: Lead capital projects, refurbishments, and service initiatives to maintain operational excellence and brand alignment
- Set and execute strategic direction: Shape short- and long-term goals, making decisions in the best interests of the hotel, the DoubleTree brand, and Hilton’s long-term vision
- Inspire and develop talent: Provide visionary leadership to the executive team and all Team Members, embedding Hilton’s values and fostering a team of passionate and creative professionals
- Strengthen communication and collaboration: Hold regular briefings with the Heads of Department (HOD) team and maintain strong relationships with owners, auditors, and Hilton stakeholders to ensure alignment and accountability
- Commit to continuous improvement: Uphold and exceed Hilton and DoubleTree’s service standards, respond to audits proactively, and drive innovation and operational integrity across the business
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