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ipNX Nigeria Limited

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2023 Pre - Service & I.T Internship Programme

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Alan & Grant

Managing Director

Lagos, Nigeria

21 days remaining

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© Fuzu Ltd 2023

NMC Team Lead

Closing: Jun 15, 2023

12 days remaining

Published: Jun 1, 2023 (2 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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  • To provide first and second level support on all Company’s products and services.
  • To configure, monitor and manage the Company’s Content Delivery Network, to ensure maximum service availability to external and internal customers by providing efficient operations and maintenance support.

Location: Lekki, Phase 1 - Lagos

    Qualifications

    Academic Qualification:

    • B.Sc / HND in Computer Engineering / Telecommunications or other related Course.

    Experience:

    • 5 Years+ Technical experience in a telecommunications or network operations environment.

    Key Skills & Competencies:

    • Strong communications skills both written and verbal.
    • Very Good understanding of wireless and Fiber Technologies
    • Interested candidates must be able to work on a 24/7 shift Rotation
    • Practical, accurate and precise.
    • Good knowledge of enterprise-class IP infrastructure (routers/switches/firewalls).
    • Experience of network management.
    • Ability to prioritize effectively and work with a sense of urgency.
    Responsibilities
    • To provide first and second level support on all Company’s products and services.
    • To configure, monitor and manage the Company’s Content Delivery Network, to ensure maximum service availability to external and internal customers by providing efficient operations and maintenance support.

    Location: Lekki, Phase 1 - Lagos

      Qualifications

      Academic Qualification:

      • B.Sc / HND in Computer Engineering / Telecommunications or other related Course.

      Experience:

      • 5 Years+ Technical experience in a telecommunications or network operations environment.

      Key Skills & Competencies:

      • Strong communications skills both written and verbal.
      • Very Good understanding of wireless and Fiber Technologies
      • Interested candidates must be able to work on a 24/7 shift Rotation
      • Practical, accurate and precise.
      • Good knowledge of enterprise-class IP infrastructure (routers/switches/firewalls).
      • Experience of network management.
      • Ability to prioritize effectively and work with a sense of urgency.
      • Supervise Company’s Monitoring Team (NMC Operators 24/7)
      • Train and provide technical guidance for the monitoring team.
      • Ensure the NMC team follows the defined policies and procedures assigned to the management of alerts raised by infrastructure elements.
      • Ensure that NMC team are following the procedures and policies for proactive monitoring of distribution Network element, Servers Farm and Core IP network.
      • Ensure that NMC team are following the procedures and policies for proactive monitoring of customers links and third-party networks.
      • Supervise and act on all communications with all concerned departments on service outage or degradation of services.
      • Supervisor the immediate action on VIP Clients, Bank clients and escalated clients.
      • Responsible to prepare the schedule of NMC Team.
      • Provide Daily Report to NMC Manager/HOD.
      • Report Directly to NMC Manager/HOD.


      Tags

      General management, leadership jobs

      Human resources, talent development, recruiting industry jobs

      Mid-level jobs

      Jobs in Lagos

      Jobs in Nigeria

      General management, leadership jobs in Lagos

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