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Excel And Grace Consulting
CLOSEDOnline Sales Representative
Benin City, Nigeria
Closing: Apr 11, 2024
This position has expiredPublished: Mar 27, 2024 (2 months ago)
Job Requirements
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Work experience:
Language skills:
Job Summary
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Requirements
- A minimum of 1 yearof proven experience in a similar role.
- Good understanding of customer service best practices.
- Superb written and verbal communication skills.
- Excellent organizational and multi-tasking abilities.
- Computer and Internet savvy.
Responsibilities
Requirements
- A minimum of 1 yearof proven experience in a similar role.
- Good understanding of customer service best practices.
- Superb written and verbal communication skills.
- Excellent organizational and multi-tasking abilities.
- Computer and Internet savvy.
Job Responsibilities
- Receive enquiries and provide relevant information to customers
- Attend to customer orders via phone calls and social media platforms
- Handle customer service issue and escalate to proper authority
- Follow up on queries and give feedback to clients
- Collect client feedback for management
- Update client records
- Track and document calls and sales
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