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Sales, marketing, promotion Jobs in Nigeria

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Lifemate Nigeria Limited

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Portharcourt, Nigeria

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Senior Sales & Marketing Executive (Lekki)

Lekki, Lagos, Nigeria

Revolutionplus Property Development Company Limited

Senior Sales & Marketing Executive (Ikeja)

Ikeja, Lagos, Nigeria

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Sales & Marketing Executive (Abuja)

Abuja (FCT), Nigeria

Lifemate Nigeria Limited

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Ogun, Nigeria

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Monmartt

Digital Marketer

Lagos, Nigeria

Closing: Feb 14, 2022

26 days remaining

Published: Jan 18, 2022 (1 day ago)

Job Requirements

Education:

Bachelor's degree

Work experience:

12 months

Language skills:

English

Job Summary

Contract Type:

Full time

We are currently looking for a client service analyst to enhance productivity and customer satisfaction levels. Customer service analyst responsibilities include directly working with customers to resolve issues and customer dissatisfaction. Your duties include gathering client’s data.

Job Requirement

  • A minimum of 3 years of work experience in Client Service Management

  • Proven track record in relationship management, b2b sales and client retention.

  • Excellent numerical, interpersonal, communication and people management skills

  • Tech savviness and a willingness to work with/sell SaaS.

  • Proven track record of successfully managing customer relationships

  • Strong verbal and written  communication skills

  • The ability to work efficiently under pressure.


Responsibilities
We are currently looking for a client service analyst to enhance productivity and customer satisfaction levels. Customer service analyst responsibilities include directly working with customers to resolve issues and customer dissatisfaction. Your duties include gathering client’s data.

Job Requirement

  • A minimum of 3 years of work experience in Client Service Management

  • Proven track record in relationship management, b2b sales and client retention.

  • Excellent numerical, interpersonal, communication and people management skills

  • Tech savviness and a willingness to work with/sell SaaS.

  • Proven track record of successfully managing customer relationships

  • Strong verbal and written  communication skills

  • The ability to work efficiently under pressure.


  • Acting as the leading point of contact for all client relations - requests, orders, complaints etc. anticipating the client’s needs, and working with all support teams within the company to ensure that they are met.

  • Upselling and cross-selling the services of Vendease to existing clients or contacts in order to increase revenue.

  • Convert new customers to genius clients (genius clients are able to make orders only using the platform).

  • Tracking and monitoring client order trends and building lasting relationships with clients to inform product development and optimization.

  • Complete sales transactions or ensure issue resolution in a timely manner.

  • Work in collaboration with other teams to contribute directly to growth.


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