Closing: Apr 17, 2024
This position has expiredPublished: Apr 4, 2024 (25 days ago)
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Job Summary
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Qualifications
- Bachelor's Degree in Business, Finance, Healthcare, or related fields.
- 2 years of experience as a Billing Officer in a hospital will be an added advantage.
- Customer service experience is an added advantage.
- Proficient in MS Office, especially Excel.
- Exceptional interpersonal and communication skills.
- Strong negotiation and persuasion skills.
Responsibilities
Qualifications
- Bachelor's Degree in Business, Finance, Healthcare, or related fields.
- 2 years of experience as a Billing Officer in a hospital will be an added advantage.
- Customer service experience is an added advantage.
- Proficient in MS Office, especially Excel.
- Exceptional interpersonal and communication skills.
- Strong negotiation and persuasion skills.
- Determine patient invoices by accurately capturing services documented in patient charts.
- Collaborate with doctors to clarify and validate services provided.
- Prepares bill estimates and gathers all necessary information to calculate receivable bills (order amounts, discount rates, etc.).
- Provides billing information by collecting, analyzing, and summarizing data and trends related to third-party billings, pending accounts, and late charges.
- Generates invoices by entering service data, calculating charges, and mailing invoices.
- Maintain patient and invoice files, ensuring accuracy and compliance.
- Manages account balances to identify outstanding debts or inconsistencies.
- Issues customer account statements periodically or as needed.
- Sends payment reminders and contacts patients when assigned.
- Updates accounting records with new payments, balances, customer information, etc.
- Responds to customer inquiries and handles complaints regarding bills. Reports on activities to supervisor.
- Performs other assigned tasks.
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