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Key Account Executive (Saas Experience In Banking Sector Mandatory)

Lagos, Nigeria

Fuzu Exclusive

Loan & Investment, Operations & RM Officer

Closing: May 23, 2022

6 days remaining

Published: May 16, 2022 (1 day ago)

Job Requirements

Education:

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Job Summary

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The Loan & Investment Operations & RM
Officer works with the Chief Operations Officer in overseeing daily operations
of Loan and Investment request and are completely and properly while conveying
a feeling of trust, service, quality, security, and satisfaction to staff and
customer alike.


Responsibilities
The Loan & Investment Operations & RM
Officer works with the Chief Operations Officer in overseeing daily operations
of Loan and Investment request and are completely and properly while conveying
a feeling of trust, service, quality, security, and satisfaction to staff and
customer alike.


The Loan & Investment Operations & RM will execute the following:

STEP
1: LOANS

  • Identify loan applicants' needs and obtain required information
    and documents for loan applications.
  • Analyze active loan
    files regularly and recommend solutions to speed up the loan
    process.
  • Interview applicants to
    define financial eligibility and establish loan repayment plans and
    feasibility of granting loans
  • Monitor and update
    account and clients’ payment records and manages daily loans operations
    activities.
  • Process loan
    applications promptly and within approved company policies. If the loan
    application is rejected, the loan officer should provide applicants with
    rejection reasons and advise appropriately.
  • Prepare detailed loan offers
    contracts and advise the same to the customer.
  • Respond to lenders
    complaints, inquiries, & provide appropriate resolutions.
  • Evaluate credit
    worthiness by processing loan applications and documentation within
    specified limits
  • Determine all
    applicable ratios and metrics and set up debt payment plans.
  • Prepare and submit
    periodic reports to appropriate bodies e.g., credit bureaus, etc. and
    management as required.
  • Follow up on loan
    repayments, send reminders and correspondences as due.

STEP2: INVESTMENT

  • Manage the investment
    portfolio and records of clients.
  • Creating investment
    certificates and monthly investment statements.
  • Manage investment
    operations daily activities.
  • Liaise with other teams as
    required on activities like clients’ engagement, relationship management
    etc.
  • Participate
    in the implementation and maintenance of the investment/ asset-liability management
    system. as necessary, she/he will also provide backup coverage for other
    investment operations functions.
  • Assist to develop referral networks, suggest alternate channels
    and cross-sell products and services to accomplish quotas

STEP 3: RELATIONSHIP MANAGER (RM)

  • Build viable
    business relationship with clients and customers through calls and email
    engagement at management-approved intervals.
  • Create
    and assist with plans to address clients’ and business needs.
  • Manage, monitor, and oversee the activities of the business
    relationship with the organization’s external vendors.
  • Work with the COO in managing and developing existing
    and prospective B2B partnerships across all facets of the organization
  • Assist in managing the daily departmental functions to
    ensure that they meet or exceed all service level agreements (SLA)
    standards in place
  • Educate marketing teams on best practices, company
    policies and service standards
  • Develop referral networks, and suggest
    alternate channels and cross-sell products and services to accomplish
    quotas
  • Go the “extra mile” to build trust
    relationships, customer loyalty.
  • Operate in compliance with laws
    and regulations and adhere to lending compliance guidelines


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