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Claims Survey Officer

Closing: May 4, 2024

This position has expired

Published: Apr 4, 2024 (31 days ago)

Job Requirements

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Job Summary

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Key Requirements
  • Good First Degree in Insurance or related field.
  • Proficiency in the use of Microsoft Office.
  • Minimum of 2 years’ Cognate experience as a Claims Survey Officer or similar role.
  • Ability to work with minimal supervision and pay attention to details.
  • Good business writing and communication skills
  • Excellent team management skills
  • Strong attention to details
  • Willingness to learn on the job
  • Excellent customer service skills

Preferred:

  • Experience in the Insurance Industry.


Responsibilities
Key Requirements
  • Good First Degree in Insurance or related field.
  • Proficiency in the use of Microsoft Office.
  • Minimum of 2 years’ Cognate experience as a Claims Survey Officer or similar role.
  • Ability to work with minimal supervision and pay attention to details.
  • Good business writing and communication skills
  • Excellent team management skills
  • Strong attention to details
  • Willingness to learn on the job
  • Excellent customer service skills

Preferred:

  • Experience in the Insurance Industry.


Job Description

  • The Company is seeking to hire a Claims Survey Officer, who will be responsible for managing risks via pre & post-loss inspections and surveys.
  • Also, s/he will be involved in investigating potentially fraudulent claims and undertaking a range of loss-adjusting activities.

Key Duties

  • Analyze and investigate complicated insurance claims to help prevent fraud.
  • Pre-loss inspection/survey for new risks incepted.
  • Post-loss inspection/survey for risks proposed for renewals.
  • Post-loss claims inspections and adjustments.
  • Salvage retrievals/disposal
  • Analysis of Technical partners' reports (Surveyors, Motor engineers & loss adjusters) in claims adjustments.
  • Investigations of potentially fraudulent claims.
  • Minimize claims leakage; that is the overpayment of claims or technical partners' fees or the payment of a non-valid claim.
  • Involvement in loss adjusting and legal discussions relating to settlement.
  • Seeking direct recovery (where applicable) on claims pay-out.
  • Taking responsibility for company productivity and profit.
  • Providing claim reports that will enable strategic decision-making and business improvement.
  • Adhering to legal requirements, industry regulations and customer quality standards set by the Management.

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