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Client Service Executive

Closing: Jun 30, 2024

2 months remaining

Published: Apr 19, 2024 (2 months ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

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Qualifications
  • Bachelor's Degree in Business Administration, Mass Communication, or related field.
  • 2 - 3 years of experience in client services, document drafting, or a similar role.
  • Strong written and verbal communication skills.
  • Proficiency in Microsoft Office Suite and document management software.
  • Excellent organizational and multitasking abilities.
  • Attention to detail and high level of accuracy.
  • Ability to work independently and as part of a team in a fast-paced environment.


Responsibilities
Qualifications
  • Bachelor's Degree in Business Administration, Mass Communication, or related field.
  • 2 - 3 years of experience in client services, document drafting, or a similar role.
  • Strong written and verbal communication skills.
  • Proficiency in Microsoft Office Suite and document management software.
  • Excellent organizational and multitasking abilities.
  • Attention to detail and high level of accuracy.
  • Ability to work independently and as part of a team in a fast-paced environment.


Key Duties

  • Drafting of Schedule: To capture partnership contractual details and manage all relationships (Nairametrics Contact, liaison,) - review documents, including contracts, proposals, and correspondence, ensuring accuracy and compliance with company standards.
  • Client Inquiry Management: Manage client inquiries and provide timely and professional responses.
  • In-house Collaboration: Collaborate with internal teams, including sales, editorial, and outreach, to gather the necessary information for document creation and review.
  • Record Keeping: Maintain organized records of client interactions, documents, and communications.
  • Service Support: Assist with other client service-related tasks as needed, such as scheduling meetings, preparing reports, and updating client profiles.
  • Identify opportunities for process improvements and contribute to enhancing the overall client experience.

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