African Medical Centre of Excellence (AMCE)
Health care + 1 more
Description
Qualifications
- Diploma in a relevant clinical or biomedical science field.
Experience
- At least 2 years’ experience in a clinical healthcare environment.
- Proven familiarity with patient safety standards and healthcare regulations.
- Demonstrated proficiency in using Electronic Health Records (EHR) systems.
Responsibilities
Clinical Support
- Prepare patients for haematological procedures, ensuring informed consent and completing all necessary documentation.
- Provide direct support to clinicians during patient assessments, treatments, and follow-up consultations.
- Accurately monitor and record patient vital signs, laboratory results, and other critical clinical data.
- Assist with the collection, labelling, and transportation of specimens for haematological diagnostics.
- Coordinate and maintain meticulous, up-to-date electronic patient records.
Administrative Support
- Efficiently schedule and manage patient appointments, consultations, and follow-up visits.
- Maintain detailed and confidential records of patient histories, treatment plans, and clinical progress notes.
- Handle departmental correspondence, including processing referrals and disseminating lab results.
- Manage the inventory of specialised medical supplies and equipment for the haematology unit.
- Assist with data entry and contribute to the tracking of patient outcomes.
Quality Assurance & Compliance
- Ensure all clinical activities adhere to international hospital standards and haematology best practices.
- Strictly comply with infection control protocols to maintain a safe environment for patients and staff.
- Proactively identify and report any discrepancies, participating in audits and quality improvement initiatives.
- Uphold patient safety by recognising potential risks and supporting the implementation of corrective actions.
Patient Interaction & Advocacy
- Act as a knowledgeable and compassionate point of contact for patients and their families, providing clear information and emotional support.
- Educate patients on their treatment plans and protocols, addressing questions and concerns to promote understanding and adherence.
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