GBV/Case Management Assistant

Qualifications & Experience

• Bachelor’s degree in Sociology, Social Work, Psychology, or a related field.
  
• Minimum 3 years of experience in case management, preferably in GBV programming.
  
• Proven experience working with survivors of GBV in humanitarian or development contexts.
  
• Knowledge of local context, culture, and challenges in Bama, Ngala, or Gwoza LGAs.
  
• Strong understanding of protection standards, ethical considerations, and confidentiality.
  
• Excellent communication and interpersonal skills.
  
• Ability to work independently in challenging environments.
  

A. Case Management & Survivor Support

• Provide direct support to GBV survivors, including psychological first aid, referrals, and follow-up in line with case management protocols.
  
• Maintain confidential and accurate case documentation.
  
• Conduct needs assessments and support individualized care planning.
  
• Ensure safe and ethical handling of sensitive information.
  

B. Community Engagement & GBV Prevention

• Conduct community sensitization on GBV, protection, and available support services.
  
• Work with community structures, women and youth groups to identify vulnerable individuals.
  
• Promote referral pathways for health, legal, psychosocial, and livelihood services.
  

C. Coordination & Stakeholder Liaison

• Liaise with local authorities, healthcare providers, psychosocial support teams, and other humanitarian actors.
  
• Participate in coordination meetings and protection clusters as required.
  
• Support integration of GBV mainstreaming into all program activities.
  

D. Monitoring, Reporting & Documentation

• Maintain accurate case files and report on caseloads, trends, and protection issues.
  
• Support the preparation of weekly and monthly activity reports for internal and donor use.
  
• Contribute to the documentation of lessons learned and best practices.
  

E. Capacity Building

• Support training and mentoring of community volunteers or staff on case management and GBV response.
  
• Promote awareness of protection principles among project teams and partners.