ICT Officer

Minimum Qualifications

• Bachelor’s degree/Higher National Diploma in Computer Engineering, Computer Science, Telecommunications Engineering, Electrical Engineering, or related fields. A non-related field with professional certifications and a minimum of 7 years of work-related experience.
  
• Professional certificate(s) and/or training in the ICT-related fields.
  
• A minimum of 3 years of work experience in similar responsibilities is required.
  
• Previous experience working for NGOs an asset, particularly international-related NGOs
  
• Capacity for analysis, synthesis, and reporting of large amounts of information
  

• Installs and configures network resources for the office, the sub-bases, and the respective users.
  
• Creates and manages network folder(s) and user backups according to the standards for common use by a group of common users (e.g., departmental folders) for the office and the sub-bases.
  
• Carry out backups of some relevant users’ old data and kept in a safe location for the office and the sub-bases.
  
• Closely support the Mission ICT Specialist in the design and configuration of the Local Area Network for the mission and take full responsibility for network administration and monitoring of users’ access to the network and all its resources for the office and the sub-bases.
  

Data Security and Software Management

• Carry out a backup of all users’ official data on the server ( OneDrive and NAS), and NAS files are backed up on the external drive at scheduled times for the office and the sub-bases
  
• Securing all users' information/data against threats by installing anti-virus on all the computers and regularly updating the office and the sub-bases.
  
• Installation of all users’ relevant applications on the respective user's computer
  
• Supporting the Mission ICT Specialist in the deployment of all Information Systems for other offices, including Jigawa and Yola
  

Equipment Procurement and Management

• Collaborates with the procurement team to see that all requested equipment/services are delivered with the right specifications
  
• Coding/labelling of all procured equipment in close collaboration with the Mission ICT Specialist
  
• Configuration/installation of equipment for all users of the office and sub-bases.
  
• Creating and updating a hardcopy of all equipment folders with the equipment card and other relevant information for the sub-bases.
  

Communication Service and Subscription Management

• Allocate GSM lines to users and maintain the records.
  
• Monitor the use of all GSM lines and report any abuse to the Mission ICT Specialist
  
• Request for new GSM lines based on the needs in collaboration with the Mission ICT Specialist.
  
• Provides support to all GSM users in collaboration with the Capital office
  

User Management

• Supports the Mission ICT Specialist in managing all ICT projects for the office and sub-bases
  
• Conducting ICT induction for all the staff of and sub-bases
  
• Periodically conduct training for all the users of and sub-bases in collaboration with the Mission ICT Specialist