IT Advisor - Systems Administration

Qualifications

• Bachelor’s Degree in Information Technology, Computer Science, MIS or related field. A master degree in related field is a plus.
• 3 years for B.Sc Degree graduate, and 1 year for MSc Degree in relevant role.
• Analytical and problem-solving skill
• Proven experience as a Systems Administrator or in a similar role, with a strong understanding of IT systems and infrastructure.
• Proficiency in administering Windows Server and cloud computing platforms, such as AWS, Azure, or Google Cloud.
• Knowledge of networking principles and protocols, including TCP/IP, DNS, DHCP, VPN, and firewalls.
• Strong problem-solving skills and the ability to troubleshoot complex technical issues.
• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
• Attention to detail and the ability to prioritize tasks and manage time efficiently.
• The ideal person should be able to demonstrate a comprehensive understanding of multilateral agency guidelines.
• Excellent ability to function in a detail-oriented environment.
• Experience working with donor funded programs is a plus.
• Demonstrated ability to work effectively both independently and as a team member.
• Excellent organizational and communication skills.
• Strong written and verbal English language skills.
• Strong interpersonal skills.

Interpersonal Competencies:

• Ability to work with other team members, flexibility, decisiveness and personal integrity.

Language:

• Fluency in English (speaking, reading, and writing).

Qualifications

• Bachelor’s Degree in Information Technology, Computer Science, MIS or related field. A master degree in related field is a plus.
• 3 years for B.Sc Degree graduate, and 1 year for MSc Degree in relevant role.
• Analytical and problem-solving skill
• Proven experience as a Systems Administrator or in a similar role, with a strong understanding of IT systems and infrastructure.
• Proficiency in administering Windows Server and cloud computing platforms, such as AWS, Azure, or Google Cloud.
• Knowledge of networking principles and protocols, including TCP/IP, DNS, DHCP, VPN, and firewalls.
• Strong problem-solving skills and the ability to troubleshoot complex technical issues.
• Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
• Attention to detail and the ability to prioritize tasks and manage time efficiently.
• The ideal person should be able to demonstrate a comprehensive understanding of multilateral agency guidelines.
• Excellent ability to function in a detail-oriented environment.
• Experience working with donor funded programs is a plus.
• Demonstrated ability to work effectively both independently and as a team member.
• Excellent organizational and communication skills.
• Strong written and verbal English language skills.
• Strong interpersonal skills.

Interpersonal Competencies:

• Ability to work with other team members, flexibility, decisiveness and personal integrity.

Language:

• Fluency in English (speaking, reading, and writing).

IT Infrastructure Management:

• Support the Senior Manager MIS/ERP/IT in IT Infrastructure Management.
• Install, configure, and maintain hardware and software components of all IT infrastructure, including servers, storage devices, networking equipment, and operating systems.
• Monitor system performance and troubleshoot issues to ensure uptime and optimal performance.
• Implement security measures to protect the organization's data and systems from unauthorized access, malware, and other security threats.
• Manage user accounts, permissions, and access controls to ensure data integrity and confidentiality.

Systems Administration/User Support:

• Develop tools to support operations across the project
• Provide training to end-users, ensuring effective use of information systems.
• Provide technical support to the Project Team on the warehousing and distribution operations.
• Collaborate with other MIS/ERP/IT staff and departments to identify and implement technology solutions that meet project needs.
• Provide technical support and assistance to end-users, resolving IT-related issues in a timely and efficient manner.
• Document system configurations, procedures, and troubleshooting steps to maintain accurate records and facilitate knowledge sharing.
• Stay updated on emerging technologies and best practices in systems administration to ensure infrastructure remains current and effective.

Evaluation Method:

• Annual performance appraisals
• Quarterly documented feedback and mentoring discussions
• Quarterly score card of work plan tasks and achievements & Other duties as assigned.