Medical Records Officer

• Bachelor's degree in Healthcare Administration or a related field.
  

• Relevant training or certification in the field of health records administration is an added advantage.
  

• Minimum of 1 year of experience as a Medical Records Clerk or similar role in a healthcare setting.
  
• Experience working with electronic health record (EHR) systems.
  

Record Management

• Accurately and efficiently file, retrieve, and maintain patient medical records, both electronic and paper based.
• Ensure the completeness and accuracy of patient information in medical records.
• Prepare and assemble medical records for patient appointments, consultations, and other medical procedures.
• Maintain the confidentiality of all patient information following legal and ethical guidelines.

Data Entry and Management

• Enter patient demographic and clinical data into electronic health records (EHR) systems.
• Maintain the accuracy and integrity of data within the EHR system.
• Generate reports and statistics related to patient demographics and medical records.

Release of Information

• Process requests for the release of medical information from patients, other healthcare providers, and authorized agencies.
• Ensure that all requests for release of information are processed following legal and regulatory requirements.

Quality Control

• Conduct regular audits of medical records to ensure accuracy, completeness, and compliance with established standards.
• Identify and address any deficiencies in record-keeping practices.

Customer Service

• Provide excellent customer service to internal and external customers, including patients, physicians, and other healthcare professionals.
• Respond promptly and professionally to inquiries regarding medical records.