A successful Front Desk Officer is responsible for managing and distributing information within an office, and also performs office administration and clerical duties. They receive incoming and outgoing calls, take messages, redirect the call to appropriate offices as well as involved in the proper maintenance of securities and organization of the reception area.

Responsibilities

Creating, handling as well as coordinating guest databases and services.
Entertain queries, resolve complaints and ensure clients’ satisfaction.
Updating records, and files and also maintaining schedules
Receive correspondence, file important documents, and keep them well organized
Analyzing existing systems and offering new ideas for improvement

Skills;

Attention to detail
Problem-Solving skills
Stress Management
Computer Proficiency Interpersonal skills
Verbal and written communication skills
Client Relationships
Phone Etiquette
Team Player
Innovation
Adaptability
Leadership

Qualification:

OND/HND/ BA/BSC

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Job Requirements

Job Summary

Responsibilities

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