Officer, People & Culture

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Social Sciences, or a related field.
  
• 1–3 years of relevant experience in a Human Resources or People & Culture function.
  
• Strong computer skills, including proficiency in Microsoft Office Suite (particularly Excel), HR Information Systems (e.g., BambooHR), and demonstrated experience in database management and record-keeping.
  
• Exceptional attention to detail with demonstrated ability to maintain high levels of data accuracy and documentation integrity.
  
• Excellent verbal and written communication skills.
  
• Ability to multitask, prioritize effectively, and manage competing deadlines in a fast-paced environment.
  
• Demonstrated ability to work collaboratively as part of a team while managing assigned responsibilities independently.
  
• Strong problem-solving skills with a proactive and solution-oriented approach.
  
• Professional demeanor with strong interpersonal and “people-centered” skills.
  

1. HR Operations & Records Management

• Maintain accurate and up-to-date employee records in BambooHR, including onboarding data, contract changes, promotions, transfers, and exits.
  
• Track contract renewals and proactively notify managers at least 30 days before expiry.
  
• Support HMO registration and benefits administration.
  

2. Temporary & Casual Staff Administration

• Administer contracts, onboarding documentation, and payment processing for temporary and casual staff across programme states.
  
• Maintain and update the casual staff pool tracker, ensuring documentation validity and workforce availability tracking.
  
• Ensure timely processing of temporary staff payments and minimize payroll corrections.
  

3. Recruitment & Onboarding Coordination

• Coordinate recruitment logistics, including interview scheduling and candidate communication.
  
• Support onboarding readiness (system access requests, workstation coordination, documentation tracking).
  

4. Offboarding & Employee Lifecycle Administration

• Coordinate offboarding processes, including exit documentation, clearance forms, system deactivation, and exit interviews.
  
• Maintain accurate employee lifecycle trackers (joiners, exits, promotions, contract changes).
  

5. HR Reporting & Systems Administration

• Generate monthly HR dashboards and workforce reports (headcount, turnover, contract expiry, time-to-hire, leave balances, etc.).
  
• Review permanent staff timesheets in Intacct monthly to ensure accuracy, completeness, and timely submission, and follow up on discrepancies or late entries.
  

6. Staff Engagement & Culture Support

• Coordinate logistics and execution of staff engagement initiatives.
  
• Maintain the staff engagement calendar and support proactive planning.
  
• Serve as a first point of contact for routine HR policy inquiries and escalate complex employee relations matters appropriately.