Operational Risk Relationship Manager

JOB OBJECTIVES

Assist Head ORM and Unit Heads in ORM in coordinating, driving and directing effective operational risk management activities bank-wide with focus on relevant SBU/SRF.

DUTIES & RESPONSIBILITIES

• Implementation and maintenance of the OR framework in close relationship with the BORMs
• Drive and support Oprisk community to adopt and embed relevant operational risk management tool-sets
• Carry out timely monthly reconciliation of Oprisk loss database and general ledger
• Proactive and aggressive engagement of BORMs to ensure prompt submission of risk reports and returns
• Provide strong support in assessing and quantifying operational risk within the bank utilizing approved Risk Grading matrix and other available data. Coach BORMs in appropriate risk grading as a basis of prioritizing efforts and focus
• Support Operational risk community (SBU/SRF) in prompt identification and management of operational risks by carrying out the following: Risk identification & Assessment workshops, Operational loss event analysis, RCSA analysis, Incident analysis etc
• Development of Oprisk newsletter (Focus) for bank-wide consumption
• Facilitate basic ORM trainings for new joiners’ bank wide and other adhoc trainings to the risk community based on request
• Provide support to the BORMs during RCSA workshops to ensure robust output
• Develop relevant Oprisk Templates and provide guidance to the BORMs in line with approved framework/policies and best practices
• Review, quality assure and consolidate Operational risk issues and losses reported by the BORMs for completeness and accuracy in line with approved framework/policies and best practices
• Preparation of the bank’s OR profile
• Identification and reporting of relevant External loss events for inclusion in operational risk management report
• Analyze the Bank internal loss data and report trends
• Track potential losses and near-misses and report on same monthly
• Provide support to the Risk Analysis & Profiling Team in product reviews
• Assist Head, ORM in secretariat duty to the BRCC
• As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook
• Any other task that may be assigned by the Supervisor

JOB REQUIREMENTS

Education

Minimum Education: First degree preferably in a numerate discipline. Higher degrees/MBA/professional certifications are also desirable

Experience

Minimum experience – Five years relevant working experience

KEY COMPETENCY REQUIREMENTS

Knowledge

• Banking structure, policies and procedures
• Core Banking Processes
• Industry knowledge
• Banking Operations
• Banking services/products
• Use of Banking applications
• Understanding of CBN Prudential Guidelines
• Corporate Governance

Skill/Competencies

• Risk Control & Governance
• Investigation
• Customer Relationship Management
• Budget Planning and Control
• Financial Accounting
• Data Gathering and Analysis
• Process Improvement
• Project Management
• Business/Operational Strategy
• Change Management
• Business Continuity Management
• Market Risk Monitoring & Control
• Operational Risk Management
• Credit Risk Management