Operations Officer

• Bachelor’s degree in supply chain management, Logistics, Business Administration, or related field.
  
• Minimum 3–5 years of experience in operations, procurement, logistics, warehouse management, or supply chain operations.
  
• Experience working with international NGOs or donor-funded programs is strongly preferred.
  
• Strong understanding of operational regulations, contract management, and warehouse operations.
  
• Experience working in complex operational environments.
  
• Strong analytical, organizational, and negotiation skills.
  
• Knowledge of Mercy Corps systems and procedures (esp. operational and logistics systems) is desirable; knowledge of USAID and other donor regulations helpful.
  

Procurement

• Read and has clear understanding of the Mercy Corps FP3 guidelines and all procedures;
  
• Lead Mercy Corps daily Operations Activities in Damaturu Office to meet program and country mission objectives in a timely manner and in accordance with Mercy Corps guidelines and donor regulations;
  
• Possesses a full understanding of MC procurement policies and formats. Provide training to new staff on these policies and provided refresher training as gap in staff knowledge are identified;
  
• Assists staff as needed on creating clear and understandable purchase requests (PR) and other documentation;
  

Assets

• Read and has a clear understanding of the Mercy Corps Asset Management Manual and all procedures;
  
• Assists the Asset Controller with asset management. Identify assets during the course of procurement and notify the Asset Controller on receipts of assets;
  
• Participates in regular assets inventory and checks.
  
• Ensures that all the assets are maintained and in good condition. Check assets stickers regularly;
  

Fleet

• Read and has a clear understanding of the Mercy Corps Fleet Management Policy Guidelines;
  
• Support the Operations assistant and deep field Operation Officers in fleet management and able to step-in in these roles
  

Administration:

• Read and has a clear understanding of the Mercy Corps Field Administration Manual and all procedures;
  
• Support in running offices and ability and readiness to step-in when required
  
• Establishes and maintain appropriate filing systems for office correspondence. Receive and dispatch mail;
  
• Support that the office is run in a professional and responsible manner including hosting guests, cleaning, receptionist duties and general contact and liaison with outside agencies.
  

Warehousing and commodity Management

• Ensure that warehouse policies are followed as described in the policies and procedure manual
  
• Establish and maintain pipelines of supplies , oversee commodity storage and movement
  
• Ensure proper warehousing documentation and ensure that commodity tracking are in place
  
• Provide accurate monthly reports across Biu and all deep field offices.
  

Operations support to deep field offices

• Provide all operations support to deep field offices, including procurement, fleet, warehousing and admin as may be required
  

Others

• Carries out other duties as assigned by supervisor