Closing: Mar 30, 2024
This position has expiredPublished: Mar 25, 2024 (2 months ago)
Job Requirements
Education:
Work experience:
Language skills:
Job Summary
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- Candidates should possess a BSc/HND in Computer Engineering, Computer Science, Electronics, or any related field.
- A minimum of 4 years working experience in a customer service engineer role or similar position, preferably in photocopiers, MFPs, or networking.
- Age bracket within 24 -34 years
- Additional technical certifications or vocational training in electronics, IT, or related fields would be an advantage.
- Communication via emails, WhatsApp, customer resource Service Software package & other communication methods as and when required.
- Good customer satisfaction record.
- Experienced & skilled at building relationships across organizations Exceptional report writing and
- Interpersonal communication skills
- Willingness to travel to client sites as needed.
Responsibilities
- Candidates should possess a BSc/HND in Computer Engineering, Computer Science, Electronics, or any related field.
- A minimum of 4 years working experience in a customer service engineer role or similar position, preferably in photocopiers, MFPs, or networking.
- Age bracket within 24 -34 years
- Additional technical certifications or vocational training in electronics, IT, or related fields would be an advantage.
- Communication via emails, WhatsApp, customer resource Service Software package & other communication methods as and when required.
- Good customer satisfaction record.
- Experienced & skilled at building relationships across organizations Exceptional report writing and
- Interpersonal communication skills
- Willingness to travel to client sites as needed.
- A reputable firm in Office Automation is recruiting to fill the position of Customer Service Engineer for Photocopiers, Multi-functional devices, and networking.
Responsibilities
- Mandatory regular/scheduled client visits – Lease/Click, AMC, New Installations & Final sign-off
- Installation and maintenance of MFPs
- Networking of Kyocera MFPs and management of printer servers and database.
- Corrective and preventive maintenance of MFP
- Ensure monthly Preventive Maintenance plans are strictly adhered to
- To provide BASIC LEVELS of Technical Support
- Adept at maintaining focus on achieving bottom-line results
- Diagnose and resolve technical issues related to hardware, software, and network connectivity.
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