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POS Officer

Closing: Apr 8, 2024

This position has expired

Published: Apr 4, 2024 (2 months ago)

Job Requirements

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Job Summary

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Requirements
  • 1-2 years of work experience.
  • Skilled in data analysis using excel
  • Ability to work under pressure
  • Willing to learn fast
  • Good communication skills.

How to Apply
Interested and qualified candidates should send their CV to: the provided email address using the job title as the subject of the mail.

Responsibilities
Requirements
  • 1-2 years of work experience.
  • Skilled in data analysis using excel
  • Ability to work under pressure
  • Willing to learn fast
  • Good communication skills.

How to Apply
Interested and qualified candidates should send their CV to: the provided email address using the job title as the subject of the mail.

  • Escalating merchant’s complaints such as chargebacks/failed/delayed settlements to the appropriate team.
  • Sourcing and onboarding of new merchants.
  • Visitation of merchants and repairs of the terminal to provide firsthand support and resolve POS issues.
  • Creating marketing strategies to achieve giving sales targets.
  • Training merchants and their sales reps on how to use the terminal effectively.
  • Retrieving terminals from inactive merchants
  • Remapping retrieved terminals to new merchants or those with faulty terminals.
  • Making requests for terminal replacements in cases of damage.

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