RELATIONSHIP MANAGER- Public Sector Asaba Desk

DUTIES AND RESPONSIBILITIES

• Identify, engage and convert prospective public sector clients into active banking relationships
• Manage customers’ accounts effectively and ensure excellent service delivery while maintaining synergy with all relevant support and strategic business units
• Support the creation of quality risk assets for the Bank by processing good credit requests and following up with relevant approval levels accordingly
• Monitor customers’ facilities and ensure that such accounts have and maintain performing status and are renewed timely
• Mobilize deposits from customers to improve liability position of the bank
• Process customers’ request for opening of Letters of Credit, Bills for Collection, Invisible Trade etc. and ensure prompt turnaround time and service delivery
• Deploy digital channels for payments and collections to aid customers’ transactions
• Generate business leads and referrals for subsequent follow up
• Support the BU with business intelligence by constantly getting useful information about customers, competition and current offerings to enable management to make informed decisions
• Monitor customers’ patronage trend to ensure business continuity
• Initiate the development of products required to meet customer needs especially in credits (development of product papers to suit current needs)
• Cross-sell all products of the bank creating adequate value chain for other business units
• Support the Business Manager to deliver on all indices of approved budget towards actualization of excellent Balanced Scorecard
• Perform all other duties as may be assigned by the Business Manager

JOB REQUIREMENTS

Education

• Minimum Education: First Degree or its equivalent in any discipline preferably business related
• Higher degrees and professional certifications in relevant fields

Experience

• Minimum experience – 5-6 years relevant experience in sales functions