
Finance & FinTech
Description
About Us At M-KOPA, we’ve grown to serve 10 million customers across Africa, unlocking $2+ billion in cumulative credit for people who couldn’t access financial services before. Our retail shops in Ghana are the last-mile access points where this happens—where customers build trust, where our agents deliver impact, where financial inclusion becomes real.
As we scale from 10 million customers, retail excellence is non-negotiable. Every audit you conduct directly protects millions of customer transactions. Every variance you investigate, every fraud signal you catch, every process improvement you identify—these aren’t just compliance tasks. They’re the infrastructure that enables our customers’ financial inclusion. You’ll be setting the audit standards for Ghana that become our template as we expand, working with shop teams, warehouse staff, and leadership to ensure operational integrity that matches our mission.
Role Overview Imagine leading a team that isn’t just selling products but creating connections and empowering people in your community. As our Sales Executive, you will be the force behind the scenes, monitoring and delivering sales targets, developing local networks, and ensuring that every customer interaction reflects the values that make M-KOPA the trusted brand it is today.
Success in this role will rely on your ability to recruit, train, and mentor a field-based team of Direct Sales Representatives (DSRs). You will guide them, challenge them, and help them exceed their targets by crafting powerful sales and marketing strategies. Your leadership will shape their success, and by extension, the success of the business.
What You’ll Do
- Monitor and deliver sales targets
- Develop local networks and customer relationships
- Recruit, train, and mentor Direct Sales Representatives (DSRs)
- Craft powerful sales and marketing strategies
- Monitor and analyze marketing campaigns
- Fine-tune marketing campaigns to drive results
- Ensure comprehensive reporting that shapes future strategies
- Handle DSR inventory management
- Manage audit recommendations in line with company policies
- Lead with process-oriented mindset
What You’ll Need
- Experience in Sales within FinTech, Microfinance, Telecommunications, FMCG, or related industries
- Sales and negotiation skills to surpass targets
- Expertise in team motivation and leadership
- Ability to build strong relationships with customers and teams
- Fast-paced environment adaptability and learning capacity
Why M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility. Recognized four times by the Financial Times as one Africa’s fastest growing companies (2022, 2023, 2024, 2025, 2026), named on CNBC’s World’s Top Fintech Companies 2025 & 2026 and by TIME100 Most influential companies in the world 2023 and 2024.
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