Sales Executive, Indirect Channel - Eastern

The Role

Grow and manage the Indirect Channel in your territory, covering dealer shops and community shops. You will report to the Regional Sales Manager and deliver weekly, monthly and quarterly targets while upholding M-KOPA’s brand and retail standards in every shop, including no unofficial customer fees.

What You’ll Do

• Lead and coach Cluster Leaders, holding them accountable for cluster results, and work through them to recruit, train and supervise DSRs
• Recruit and onboard dealer and community shops, and follow each one until its first sale
• Focus coaching on high-potential and slipping shops, and agree recovery plans or recommend exit for inactive ones
• Build strong relationships with key shop owners and retain our best partners against competitor offers
• Design the sales and marketing plan for your territory, including local promotions
• Enforce KYC, duplicate-ID checks and fee rules, and review early repayment signals with Credit and Collections
• Manage DSR inventory, resolve audit recommendations, and report weekly on shop and team performance

What You’ll Need

• A first degree or Higher National Diploma
• At least 3 years of sales experience in Ghana in microfinance, insurance, telecommunications, mobile money, FMCG or similar products or services
• Proven experience leading a multi-level field team, including supervisors or team leaders, and distribution partners such as retailers, agents or dealers
• Excellent sales, negotiation, presentation and communication skills, with the ability to motivate, coach and lead a wide range of people
• Comfort using data and mobile apps to track performance and report

The Honest Part

This role has real targets every week, month and quarter, and you will be expected to stay calm under pressure. You will manage attrition, resolve conflict between team members, shops and agents, and travel regularly across your territory. Our standard on compliance is zero substantiated fee complaints. If you want growth that is built to last, this is the job.

Why M-KOPA?

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.