Sales Executive - Sango 6

About Us At M-KOPA, we’ve grown to serve 10 million customers across Africa, unlocking $2+ billion in cumulative credit for people who couldn’t access financial services before. Our retail shops in Ghana are the last-mile access points where this happens—where customers build trust, where our agents deliver impact, where financial inclusion becomes real.

As we scale from 10 million customers, retail excellence is non-negotiable. Every audit you conduct directly protects millions of customer transactions. Every variance you investigate, every fraud signal you catch, every process improvement you identify—these aren’t just compliance tasks. They’re the infrastructure that enables our customers’ financial inclusion. You’ll be setting the audit standards for Ghana that become our template as we expand, working with shop teams, warehouse staff, and leadership to ensure operational integrity that matches our mission.

Role Overview Imagine leading a team that isn’t just selling products but creating connections and empowering people in your community. As our Sales Executive, you will be the force behind the scenes, monitoring and delivering sales targets, developing local networks, and ensuring that every customer interaction reflects the values that make M-KOPA the trusted brand it is today.

Success in this role will rely on your ability to recruit, train, and mentor a field-based team of Direct Sales Representatives (DSRs). You will guide them, challenge them, and help them exceed their targets by crafting powerful sales and marketing strategies. Your leadership will shape their success, and by extension, the success of the business.

What You’ll Do

• Monitor and deliver sales targets
• Develop local networks and business relationships
• Recruit, train, and mentor a field-based team of Direct Sales Representatives (DSRs)
• Craft powerful sales and marketing strategies
• Monitor and analyze marketing campaigns, fine-tuning them to drive results
• Ensure comprehensive reporting that shapes future strategies
• Handle DSR inventory and manage audit recommendations in line with company policies
• Ensure every customer interaction reflects company values

What You’ll Need

• Experience in Sales within FinTech, Microfinance, Telecommunications, FMCG, or related industries
• Strong sales and negotiation skills
• Expertise in team motivation and leadership
• Process-oriented mindset
• Ability to build strong relationships with customers and team members
• Capacity to learn and adapt in a fast-paced environment

Why M-KOPA? At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.