The IT Officer will technically support all the IT related aspects including the online web platform that is to be used in handling all project activities. The Officer will ensure that the project IT systems are up and running and any emerging issues are promptly identified and resolved to ensure uninterrupted delivery of services. The Officer is expected to enhance performance and support workflows including trouble-shooting and technical guidance to multiple system users.
Requirements
- Applicants should possess an honors’ degree in IT, Computer Science, or related qualification from a recognized institution
- Postgraduate training and or professional/ Industry IT Certification such as ITIL, CCNA, CCNP, MCSE, OCA, etc.
- Experience with online web service development and management
- A Master’s degree in a related field will be an added advantage
- At least eight (8) years of demonstrated work experience in supporting IT systems
- Good understanding and appreciation of GoU and IDA IT policies
- Experience in systems design and development
- Should be able to work with minimum supervision
- A high level of interpersonal skills
- Must be able to work under pressure and deliver under tight timelines
- Strong ethics, hands-on approach
- Pays attention to detail and excellent follow-through
- Proven integrity and honesty in handling public resources
- Good Planning, organization and problem solving skills