14 Collections Officers

• Degree in a relevant field.

• Excellent Computer knowledge.

• Excellent numerical and analytical skills.

• Excellent interpersonal and communication skills.

• Degree in a relevant field.

• Excellent Computer knowledge.

• Excellent numerical and analytical skills.

• Excellent interpersonal and communication skills.

• Ensure timely data capture of loans disbursed in the region.

• Ensure 100% collection of all schedules and payments in your area of operation. This involves making field visits to reconcile schedules and payments with various votes.

• Follow up on non-performing accounts in your area of operation. This will mainly include follow up on NPLs where the collections team at Head Office has hit a snag due to various reasons for example lack of adequate communication channels and urgent need of field visits to employers/clients.

• Making field visits to track debtors to ensure payment of outstanding arrears.

• Mitigating risk by obtaining data from votes on non-credit-worth clients.

• Maintain the PAR below 5%

• To actively resolve customer queries related to arrears.

• Identify issues attributing to account delinquency and discuss/raise them with management.

• To liaise with Government agencies and other authorities to maintain very good working relations necessary to maximize payroll collections.

• To diligently handle any other collections task as assigned to you from time to time.