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C-Care Uganda
Health care + 1 more
Administrative Officer - IHK
Closed for applications
Description
This position involves receiving, registering, directing, and billing patients while providing exceptional customer service. The Administrative officer is responsible for accurate patient information collection, insurance verification, billing processes, and maintaining positive patient interactions.
Qualifications:
A minimum of a diploma in any business field.
Experience
- At least 1 year working in a service industry.
Patient Registration
- Greet and welcome patients and visitors in a courteous and professional manner.
Collect and accurately record patient information, including personal details, insurance data, and medical history.
Ensure all required forms and documents are completed and signed by patients.
- Patient bookings.
Insurance Verification.
- Verify patient insurance coverage and eligibility, including co-pays and deductibles.
- Communicate insurance-related information to patients and assist with inquiries.
- Collaborate with insurance providers to resolve any discrepancies or issues.
Billing and Payment Processing:
- Generate and review patient bills, ensuring accuracy and completeness.
- Explain billing procedures and financial obligations to patients
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