Analyst - Subscriber Registration

Education

• Bachelor’s degree in any business-related course such as Statistics, Economics, Commerce and IT relating to development of applications
  

Work Experience

• 2 to 3 years’ experience in business analytics and reporting in telecom
  

• Experience in data visualization, dashboarding
  

• Facilitate accurate SIM registration and KYC reporting for management tracking purposes - SIM selling Agents, back-office verification Agents and Trade partner dashboards showing output and trends
  

• Ensure KYC SIM registration compliance rate of 99.9% by providing periodic reports on any exceptions and ensuring they're managed
  

• Performance management dashboards for SSO's and SIM registration eye-balling Agents
  

• Facilitate automated reporting to aid operational efficiency (Daily, Hourly and monthly dashboards) to improve TAT and deliver self-serve
  

• Alignment of exceptions in KYC database to accurately represent MTN's compliance position
  

• Out-of-trend exceptional reports
  

• Adhoc support for data required from time to time to aid risk and compliance operations
  

• Data Analysis – Compile compliance reports informing conclusions and supporting decision-making when it comes to SIM registration compliance
  

• Dashboard Development - Develop and deploy in-house compliance dashboards to manage individual and corporate registrations
  

• Support in the daily processes and tasks for KYC Back office