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Information technology, software development, data Jobs in Uganda

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MTN Pulse Uganda

Specialist - Infrastructure Operations. Technology (Contract)

Kampala, Uganda

MTN Pulse Uganda

Analyst - CVM Base Management

Kampala, Uganda

MTN Pulse Uganda

Manager - M & E Unit And Data Center Operations.Technology

Kampala, Uganda

MTN Pulse Uganda

Senior Consultant - IP MPLS Optimization

Kampala, Uganda

MTN Pulse Uganda

Manager - Network Performance Assurance And Reporting.Technology

Kampala, Uganda

Impact Initiatives

Data Officer

Kampala, Uganda

Voluntary Service Overseas

Digital Learning Officer

Kampala, Uganda

Impact Initiatives

Senior Data Officer For Uganda

Kampala, Uganda

Electricity Regulatory Authority (Uganda)

Geographical Information Systems Officer

Kampala, Uganda

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Electricity Regulatory Authority (Uganda)

Network Planning Engineer

Kampala, Uganda

Specialist - Infrastructure Operations. Technology (Contract)

Closing: Mar 3, 2024

7 days remaining

Published: Feb 23, 2024 (2 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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The main purpose of this role is to pro-actively support the back-office Operations in the Windows and virtualization environment and implement Back-office changes in the infrastructure Domain to ensure that MTN achieves the predefined company objectives.


Requirements

• Bachelor’s degree in computer science, Information Technology, Electrical/Telecom Engineering, or related field

• Relevant certification / accreditation i.e., Business process Framework training like ITIL, Etom, Togaf, Prince and PMP etc.

• 3 -4 years’ experience in Virtualization, Unix and Linux with in a fast and stressful environment,

• 3 years in process driven environments


Responsibilities
The main purpose of this role is to pro-actively support the back-office Operations in the Windows and virtualization environment and implement Back-office changes in the infrastructure Domain to ensure that MTN achieves the predefined company objectives.


Requirements

• Bachelor’s degree in computer science, Information Technology, Electrical/Telecom Engineering, or related field

• Relevant certification / accreditation i.e., Business process Framework training like ITIL, Etom, Togaf, Prince and PMP etc.

• 3 -4 years’ experience in Virtualization, Unix and Linux with in a fast and stressful environment,

• 3 years in process driven environments


Main Job Functions:

• Design, installing, configuring and maintaining Enterprise Infrastructure in accordance with business requirements and timelines.

• Deploy MTN Uganda safe enterprise Infrastructure (hardware and Operating systems.

• Conduct research on Enterprise products (Virtualization, Operating systems, security and standards to remain abreast of developments in the IT industry.

• Ensuring that cloud platforms meet the availability, integrity, scalability, and security requirements.

• Define workload placements and cloud strategies for Hypervisor and fusion cloud platforms.

• Execute and oversee new and existing equipment, hardware, and software upgrades. Monitor and test Backoffice performance and provide performance statistics and reports. Participate in designing solutions.

• Proactively manage the windows-based Virtualization and Stand-alone server infrastructure build, operations and implementation for MTN Uganda on a 24x7 basis i.e., ensuring a reduction in system incidents

• Provide Tier 2 technical guidance for operating system administration and support including mentoring (and knowledge share)

• Actively participating in IT projects and initiatives through rebuilding/cloning the test environments, building stress testing plans, and monitoring performance in accordance with company standards and established procedures.

• Design and develop and maintaining a precise and comprehensive procedural and process documentation for all Backoffice Infrastructure.

• Efficiently managing and maintain all Project migrations to the production environments within the required timelines.

• Serves as the first point of contact for windows and virtualization escalations, establishes, and maintains an effective relationship with the Vendors to ensure that all critical issues are brought to a rapid resolution in accordance with established SLAs.

• Establishing and maintaining effective relationships to continually improve collaboration with business stakeholders.

• Know-how of capacity planning, performance monitoring, and disaster recovery for cloud platforms

Creativities (improvement/innovation inherent)

• Apply technology trends in an optimal way to continually improve processes and procedures.

• Communicate research results and recommendations to the relevant areas of the business to build a competitive advantage.

• Continually improve existing processes and procedures to enhance effectiveness, efficiency and performance

• Provide innovative solutions to ensure that functionality and business improvement is delivered on time according to best practice.

• Recommend creative and innovative solutions to enhance sales channel area’s performance.

• Review business process and system performance in assigned projects and find creative ways to enhance this performance or perform the functions in a different way.

• Strive to automate processes and procedures wherever possible.


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