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Information technology, software development, data Jobs in Uganda
27
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4g-Capital Uganda
Only on FuzuTech Support Officer
Uganda, Uganda
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Uganda
SafeBoda
Senior PHP Back End Developer
Kampala, Uganda
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Ios Developer
Kampala, Uganda
SafeBoda
Senior Node JS Back End Software Engineer
Kampala, Uganda
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Senior Elixir Back End Developer
Kampala, Uganda
SafeBoda
Product Support Engineer
Kampala, Uganda
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SafeBoda
Devops Engineer
Kampala, Uganda
Closing: Jul 30, 2022
24 days remainingPublished: Jun 30, 2022 (6 days ago)
Job Requirements
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Job Summary
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Company Introduction
4G Capital is a Neobank providing ethical credit services to those who require it most. We provide rapidly accessible and affordable unsecured loans with strict affordability criteria to prevent unmanageable debt. Our customers are mainly small businesses and entrepreneurs who use our credit to grow their businesses and provide for the unforeseen.
Company Purpose: To Unlock Human Potential for Good
Company Mission: To Grow Business with Capital and Knowledge
Company Vision: The first choice for MSME growth in Africa
Purpose of the position
This job’s purpose is to provide support to the business operations through ICT by providing standards, skills, experience & guidance in implementing the most efficient technology to achieve the company vision & mission.
The tech support Officer Reports to the Tech Support Manager
Responsibilities
Company Introduction
4G Capital is a Neobank providing ethical credit services to those who require it most. We provide rapidly accessible and affordable unsecured loans with strict affordability criteria to prevent unmanageable debt. Our customers are mainly small businesses and entrepreneurs who use our credit to grow their businesses and provide for the unforeseen.
Company Purpose: To Unlock Human Potential for Good
Company Mission: To Grow Business with Capital and Knowledge
Company Vision: The first choice for MSME growth in Africa
Purpose of the position
This job’s purpose is to provide support to the business operations through ICT by providing standards, skills, experience & guidance in implementing the most efficient technology to achieve the company vision & mission.
The tech support Officer Reports to the Tech Support Manager
Provide both onsite and remote technical & end user support.
Assist in managing the call centre dialler system, Asterisk based
Troubleshooting of any hardware issues, repairs & where need be replacement of any faulty hardware e.g. laptops, laptop batteries, phones, printers for different business departments.
Schedule branch visits for routine equipment maintenance
Software installation like antivirus & troubleshooting for the entire business unit.
Assist with resolution of tickets escalated through helpdesk
Competences
High communications & presentation skills
Ability to handle confidential information
Organisational skills with attention to detail
Excellent time management skills and ability to multitask and prioritize work
Attention to detail and problem-solving skills
A Strong service ethos is essential
A can do, proactive, energetic attitude towards your work and people is a must.
A good self- manager,
You need to be a strong team player, prepared to get your hands dirty
A ‘make it happen’, positive, energetic attitude to your day-to-day work
Enthusiasm to hit the highest standards
A practical approach to issues and challenges
A desire to make a difference every day.
Ability to work independently and as a team to meet deadlines, goals and objectives
Requirements
Undergraduate Degree
Information Technology, Computer Science or related field
Strong networking skills, hardware and software trouble shooting skills
One year working experience in a busy IT environment
Applications submitted via Fuzu have 32% higher chance of getting shortlisted.