Child Sponsorship Systems Officer

• A University Degree information Technology, Computer Science, Information Systems and Statistics or any other related field.
  

• 3 years Experiences and knowledge in data entries, analysis and data base management are added advantage
  

• Computer literate
  
• Must be a committed Christian
  

• A University Degree information Technology, Computer Science, Information Systems and Statistics or any other related field.
  

• 3 years Experiences and knowledge in data entries, analysis and data base management are added advantage
  

• Computer literate
  
• Must be a committed Christian
  

30% Management of Child Sponsorship Systems

• Manage Sponsorship systems both Technical and Business processes within partnership guidelines.
  
• Carry out timely system upgrades, maintenance and provide timely feedback on Child Sponsorship systems requested by NO and GC/SOs.
  
• Support Staff and partners on utilization of the horizon mobile phone and any other new gadgets.
  
• Support the Cluster/ AP with IT related issues (Cluster IT Focal Persons)
  
• Carry out system data quality validation and update for accuracy & timeliness (RC Bio data, monitoring field, and participation).
  
• Support staff &COVAs to transfer data from the phones and upload into Sponsorship systems.
  

• Functional Cluster Sponsorship Systems and Phones   to do Sponsorship Field Operations
  
• Staff and Volunteers demonstrate capacity to use the Sponsorship systems.
  
• All cluster IT related issues identified and reported in time for management action.
  
• Valid, accurate and timely   data in Horizon system    
  

30% Coordination of Child Sponsorship operations within Partnership standards  

• Timely update of quality child data and SO communications (queries, GN, mails, child monitoring, and participation) into Child Sponsorship systems. (100% data entered for all RCs).
  
• Generate and analyze periodical correspondence and child wellbeing reports, identity gaps and risks and share with management.
  
• Manage cluster RC Budgets and supplies in line with SO and GC agreements (New growth, RC Death, Drops, Holds)
  
• Analyze Management reports, child correspondence and child Information reports   and guide the Programme/ cluster team case management and effective sponsorship operations
  
• Coordinate planning , implementation and  completion of annual correspondence  (APRs , CUPs, CEWs , Christmas Cards).
  
• Conduct quality reviews of all the sponsorship correspondences, Child and community medias 
  
• Build capacity of Staff and Volunteers in child sponsorship operations.
  
• Coach and Mentor staff and Volunteers in Sponsorship operations and Child engagements
  
• Work with the AP-coordinator and TPOs to develop and operationalize annual integrated monitoring plan.
  
• Work with the  AP Coordinators to develop annual child participation Change Statements and update date them in Hope
  
• Effectively track and guide APs on  RC and family Participation in  line with the sponsorship standards
  
• Support SOOs in Community engagement and sensitizations on Sponsorship model and approaches
  
• Participate in the AP DPA processes and guide to accommodate the Sponsorship requirements and child engagements 
  

• 95% of the SOIs implemented within partnership standard  every month   
  
• Quality child wellbeing report generated every 15th shared and reflected on with AP team.
  
• 102% RC budget supply   Maintained.
  
• Weekly Case management status and follow through actions shared with Management.
  
• 100% completion of annual seasonal correspondences (APRs, CUPs, CEWs, Christmas Cards).
  
• 100% SOIs and Rich media contents reviewed for quality and   timely submissions   
  
• 100% Cluster Staff and Volunteers equipped with skills and competences to deliver Sponsorship.
  
• Minimum of three unique participation change statements updated in hope for every RC .
  
• RC participation tracked, updated and reflected on within the cluster/AP as per the monitoring plan.
  

5% Manage Communication and Sponsor Relations within partnership standards

• Receive and process the all-child Sponsor communications from SO, GC, National Office, Field   and ensure they are either processed ,  scanned or posted
  
• Update appropriate correspondence action routes in Hope 
  
• Correspond with Support office and National Office in compliance with sponsorship standards  
  
• Adopt, Develop, monitor, and implement the established checks and controls for sponsor information in line with the child sponsorship standards
  
• Monitor and advise staff and volunteers on Child Sponsorship communications from Cluster to NO/SOs.
  
• Expeditiously monitor and follow up on all Sponsorship communications from NO, RO and SOs to the allocated APs with the SOO and AP Coordinators.
  
• Manage Sponsor visits to their sponsored children within the cluster/AP in line with child Sponsorship standards. (Organize all logistic needs at cluster/AP).
  
• Attend to Sponsors and follow up on child and adult safe guarding issues.
  
• Document and report Programme key findings from sponsor visits, recommendations and opportunities
  
• 100% responses of all communications to sponsors, GCs and SOs within partnership standards.
  
• 100% Safeguarded sponsor information and systems from unauthorized access all incoming correspondences checked for sponsor information, sponsorship office and gadgets accessed by authorized staff/ partner)
  
• Timely and Excellent communications between NO/RO/SO and Clusters.
  
• Sponsor Visits coordinated and managed at the cluster within the Sponsorship and Protection standards.
  
• Sponsor visits engagement reports submitted per set standard.
  

15% Management of Sponsorship Initiatives (Sponsorship 2.0, Digital correspondence, storyteller, LEAP Frog contents, Chosen,) in line with the partnership guidelines and timeframes.

• Roll out approved Sponsorship Initiatives as per NO plan and guidance.
  
• Effectively manage implementation of initiative(s) as per plan and report on progress, recommendations within partnership guidelines.
  
• Train, coach and mentor staff and partners on the initiative and follow-up on utilization of the initiative.
  
• Follow up with staff and Partners to ensure 100% roll out and adoption of Initiatives   
  

• Sponsorship 2.0 Child and Community contents, Digital Story Teller, LEAP-Frog, Chosen delivered with quality within planned timeframes.
  
• Staff and Volunteers Capacity development in new initiatives increased (Capacity needs assessment for COVAS and SOOs conducted and documented on a quarterly basis)
  
• All materials used for RC participation and engagement and tracked for usability.
  

10% CESP Design, Monitoring, Evaluation and Accountability

• Review and Support designing and targeting of the AP CESP plan- DIP, Log frames and budgets
  
• Support AP implementation and provide monthly CESP implementation update reports and actions for better execution.
  
• Support sponsorship DPA community engagement and establishment of CESP structures and engagement of partners.
  
• Provide CESP semi-annual and annual quality review of reports.
  
• Consolidate and submit quality monthly, quarterly & annual Performance reports for appropriate actions.
  
• Collaborate with MEAL to assess the progress of CESP implementation and budget utilization periodically and take appropriate actions.
  
• Support AP Transition processes and communications including Farewell letter, Project closure comment, Community Farewell Video, Community Farewell Photos   
  
• Participate in AP evaluations and Baseline surveys
  
• Participate in the Sponsorship Feasibility and Risk assessments within the Assigned cluster/AP.
  

10% Child and Adult Safe Guarding

• Ensure all RCs have a signed consent form on file.
  
• Ensure all Correspondences and communications are reviewed for child protection
  
• Ensure all Sponsor Visits adhere to the child safeguarding policies and behavior protocols
  
• Facilitate Sponsor Visits within the Clusters
  
• Review all the Videos , photos & Correspondences  being sent to NO, SOs and GC to ensure they meet sponsorship child protection requirements .
  
• Monitor the wellbeing and child abuse cases of children and report any violations in accordance with the child and adult safe guarding policy and guidelines
  
• Work with Child Protection Officer to ensure child and adult safe guarding compliance standards at the cluster/AP.
  

• All RCs have signed guardian/parent consent forms on file.
  
• 100% of all communications are adhere to the protection and behavior protocols
  
• Signed Behavior protocols are signed and filed
  
• All sponsorship Media checked for violations of child and adult safe guarding policy and dignity.
  
• RC Case management and violation of child & adult safe guarding policy cases addressed periodically.
  
• Staff and partners demonstrate understanding and comply to child and adult safe guarding policy.