Communications Officer

Academic Qualifications & Work Experience:

• Bachelor’s degree in communications, Public Relations, Journalism, Media studies or a related field.
  
• Professional certifications such as CIPR (Chartered Institute of Public Relations), APR (Accredited in Public Relations), CMP (Certified Marketing Professional), or similar credentials.
  

Work experience

• A minimum of 2- 3 years’ experience in communications, public relations, media relations or a related communications role.
  

• Develop and deliver internal and external communication materials including announcements, newsletters, press releases, speeches, and reports.
  
• Maintain consistent brand messaging across all communication channels and ensure alignment with organisational guidelines.
  
• Support media relations by preparing media briefs, coordinating interviews, responding to media queries, and managing the organisation’s media list.
  
• Crisis communication support during emergencies to manage messaging and media inquiries.
  
• Manage strategic stakeholder relationships, including media houses, journalists, content partners and relevant external communication stakeholders to ensure accurate and positive coverage
  
• Manage content for digital and traditional platforms, including website updates, social media posts, and corporate publications.
  
• Support internal communication initiatives to promote employee awareness, engagement, and understanding of organisational programmes.
  
• Monitor public perception and gather feedback through media monitoring, social listening, and stakeholder engagement.
  
• Assist in organising corporate events and campaign ensuring clear communication before, during, and after the events.
  
• Collaborate with departments to collect information and translate it into clear, audience‑appropriate messaging.
  
• Ensure timely dissemination of information to stakeholders, partners, staff, and the public.
  
• Maintain communication records, archives, and brand assets for accurate and consistent use.
  
• Analytics and reporting on media coverage, social media engagement, and communication effectiveness.
  
• Manage organizational change communication to facilitate smooth internal and external messaging during transitions.