Consultant

• Professional Training in Computer Science or related subject.

• 5+ years of experience in the online software industry; strong knowledge of software design, functionality usability, and web and mobile-based application architectures.

• Excellent knowledge of both relational and non-relational data stores, cloud solutions and technologies, and both core and current engineering tooling.

• Great understanding on agile methodologies in a Kanban delivery environment.

• The service providers are required to submit their proposal that presents the their ’s qualifications, understanding of work to be performed, and commercials. The Service Provider are advised to submit their cost competitive proposal that should illustrate their technical competence pertain to the given Scope of work.

• Proven experience as a full-stack software engineer, specifically in developing AI-driven chatbots.

• Familiarity with source control platforms like GitHub.

• Strong proficiency in programming languages such as Python, JavaScript, and frameworks like React for front-end development.

• Expertise in natural language processing (NLP) and machine learning (ML) for creating intelligent chatbot functionalities.

• Demonstrated experience with database systems, API integration, and cloud platforms.

• Ability to demonstrate a core understanding of Data protection policies and procedures i.e. GDPR and Personal Data policy of Uganda. The service provider will not disclose or use any information and data generated during Chat bot sessions such as user details, queries, responses, statistical data, and so forth, with any third party.

• Ability to deliver agreed on outputs on time and budget.

• Experience working with communities using participatory approaches.

• Understanding of safeguarding and ethical issues and sensitivities is required when working with vulnerable groups in conflict settings.

• Understanding of the business and human rights and /or Civic space thematic areas

Job application procedure

• Both technical and financial proposals as separate attachments should be sent not later than 19th April 2024 not than 12:30am to [email protected] with subject line “MDR Project Baseline Study”.

• Professional Training in Computer Science or related subject.

• 5+ years of experience in the online software industry; strong knowledge of software design, functionality usability, and web and mobile-based application architectures.

• Excellent knowledge of both relational and non-relational data stores, cloud solutions and technologies, and both core and current engineering tooling.

• Great understanding on agile methodologies in a Kanban delivery environment.

• The service providers are required to submit their proposal that presents the their ’s qualifications, understanding of work to be performed, and commercials. The Service Provider are advised to submit their cost competitive proposal that should illustrate their technical competence pertain to the given Scope of work.

• Proven experience as a full-stack software engineer, specifically in developing AI-driven chatbots.

• Familiarity with source control platforms like GitHub.

• Strong proficiency in programming languages such as Python, JavaScript, and frameworks like React for front-end development.

• Expertise in natural language processing (NLP) and machine learning (ML) for creating intelligent chatbot functionalities.

• Demonstrated experience with database systems, API integration, and cloud platforms.

• Ability to demonstrate a core understanding of Data protection policies and procedures i.e. GDPR and Personal Data policy of Uganda. The service provider will not disclose or use any information and data generated during Chat bot sessions such as user details, queries, responses, statistical data, and so forth, with any third party.

• Ability to deliver agreed on outputs on time and budget.

• Experience working with communities using participatory approaches.

• Understanding of safeguarding and ethical issues and sensitivities is required when working with vulnerable groups in conflict settings.

• Understanding of the business and human rights and /or Civic space thematic areas

Job application procedure

• Both technical and financial proposals as separate attachments should be sent not later than 19th April 2024 not than 12:30am to [email protected] with subject line “MDR Project Baseline Study”.

• Develop a dynamic and adaptable AI chatbot capable of handling various inquiries related to the project’s objectives.

• Launch and integrate the AI Chatbot on the agreed existing platforms. i.e. land eviction’s portal and WhatsApp messenger.

• Implement multilingual support to carter to a diverse audience.

• Demonstration on use of AI Chatbot i.e. User views and Admin views.

• Quality Assurance and Compatibility reports.

• Adhere to industry best practices, ethical guidelines, and legal standards in AI development. i.e. AI for Human rights.

• Project source code uploaded on an agreed platform.

• Admin log ins and training on Content Management System used for future updates.

• User feedback integration

• Conduct a comprehensive needs assessment with the 3 partners to understand the specific requirements and objectives of the AI chatbot.

• Design and implement a user-friendly interface for seamless interaction with the chatbot.

• Utilize NLP and ML techniques to enhance the chatbot's understanding and response capabilities.

• Share direct links to maximum two similar chatbot projects on GitHub.

• Ensure data security and privacy compliance throughout the development process.

• Implement continuous testing and debugging to deliver a robust and error-free solution.

• Provide documentation and training sessions for staff to effectively utilize and maintain the chatbot.